AfterlightSculpture is taking a short break

Loading
Rob Roberts

Contact shop owner

Rob Roberts

Reviews

No reviews in the last year
View all 14 reviews

Shop policies

Last updated on December 1, 2013
Thank you for visiting Afterlight Sculpture!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Please inspect your item upon receipt. If you are not satisfied with your purchase, I will be more than happy to issue a refund. Please contact me within 72 hours of receiving the item to notify me. The item must then be returned within 14 days. I will issue the refund as soon as I receive the item and confirm that it is in the same condition as when I originally shipped it. Please note that you must contact me first so that I will be expecting your shipment.

You are responsible for all shipping costs. As my original package will include USPS tracking, your return shipment should as well.

My shipments are securely packed, and I expect the same courtesy and consideration with return packages.

*Customized orders are non-returnable.
Payment
I currently accept PayPal only. Payment is due at the time of the purchase, unless you have contacted me about shipping costs (see shipping policy) and are awaiting a response.

Items will be made/shipped once your payment is confirmed.
Shipping
While I do try to keep a small inventory on hand, most items are generally made to order. I will ship all orders within 5 business days after receiving your payment (this does not include USPS transit time).

If there will be a shipping delay (longer than 5 business days) for any reason, I will contact you as soon as possible, and you will have the option of canceling your order if you prefer.

=========================================

All orders in the U.S. are shipped via USPS.

I ship in small flat rate boxes whenever possible. If the item is too large, or if multiple items are ordered, I will ship First Class or Standard Post (depending on weight).

If you would like to upgrade to Priority or Express shipping, please contact me before submitting your payment for an updated shipping quote.

If you order more than two items, I will be happy to adjust the shipping cost before you submit your payment. The "With Another Item" cost generally covers the addition of a second item. If you order three or more items, I can fit them into a larger box, so I should be able to lower the initial (automatic) shipping total that is applied. Please contact me before submitting your payment and I will make the appropriate adjustment.

Afterlight Sculpture is not responsible for errors by the USPS. If you would like to add insurance to your package, please let me know before you submit your payment and I will add the insurance cost to the total.

All items are securely packed, so please rest assured that your item will arrive in perfect condition!

I ship to your Etsy address (unless otherwise specified), so please ensure this address is correct.

=========================================

International Orders are shipped First-Class Mail International Parcel.
You are responsible for any charges, rates, or duties that may be applied by Customs.
Additional policies and FAQs
I will be happy to discuss any ideas or variations you may be interested in for custom orders. Please feel free to contact me!