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Ainjewelz

Instant Craft Downloads, Mixed Media Art, cards & gifts

Ainjewelz's Shop Policies

Welcome

Welcome to Ainjewelz and thank you for having a wander around my shop!
All of my items are handmade in my home in Scotland. I love creating things and I hope that you love the things that I create. I want your shopping experience at Ainjewelz to be a happy one, so if there is anything I can do to help out, please don’t be shy and just ask and I will reply as soon as possible :)
As everything is handcrafted no two items are totally alike, so they may differ slightly from the photographs shown. The colours in digital downloads can vary slightly according to the printer and ink that you are using and also the card or paper that you are printing on.
I love to create and I am always trying new crafts and techniques and love the challenge of a new project, so there will be many different handcrafted items added to my shop.
I also have a Graphic Design website at www.pixel61.com please pop over and look through my portfolio.
I love the challenge of a custom order so please get in touch if there is anything that you would like created just for you :)

Payment

You can pay with PayPal, your Credit and Debit Cards and I also accept Etsy gift Cards
Should you experience any problems when trying to pay for your item, drop me a message and I will do my best to help.

I would be grateful if you would pay for your item within 3 days of making your purchase. If it is not paid within this time, I will assume that you no longer want the item.

Shipping

SHIPPING
Digital Files will be delivered via email immediately after payment is received

Help with Instant Downloads
https://www.etsy.com/uk/help/article/3949?ref=help_search_result

All other items, will be shipped using Royal Mail. If you need faster shipping or insurance, please contact me so we can arrange payment for that.

The address you enter during your Etsy checkout is the address we will ship to, unless otherwise noted in the Message to Seller box.

Estimated shipping time for Physical Prints: It will be shipped 1-3 days after payment has been received. They will be mailed in a protective sleeve, with a hard cardboard backing to avoid any bending, or wrinkling. Royal Mail usually takes between 3-5 business days to deliver the package to your door in the UK and 1 to 3 weeks to other parts of the world.
SHIPPING TURNAROUND~
I will aim to post your item within 48 hours of payment being received. Your item will be posted to the address as specified on your Etsy account.
Your item will not be dispatched until your payment has cleared.
I will update you when your item has shipped via http://www.etsy.com/purchases.php
SHIPPING PACKAGING~
All of my items are carefully packaged so they arrive at their destination safely. Whenever possible I will use recycled packaging. All items will be posted UK First Class Royal Mail/Airmail. Items sent this way are not insured.
If you would like your items insured or sent Second Class, Recorded or any other method, please send me a message BEFORE making your purchase and we can work out the cost difference.
INTERNATIONAL ORDERS~
Orders from overseas are always welcome!! Items will be sent via Royal Mail Airmail, unless specified otherwise BEFORE you make your purchase. Buyers outside of the UK are responsible for any customs duties
LOST & DELAYED ORDERS ~
If you find that your order has not arrived within 14 days of it being posted, then please drop me a message and I will do my best to find out what has happened. I include my return address on the outside of all packages, so if there are problems delivering it to the specified address, the package should (fingers crossed) come back to me.

***Your purchase will be sent to the address provided on your Etsy account. Please ensure that this address is correct and up to date.***

Refunds and Exchanges

INSTANT DOWNLOADS~
Due to the nature of my digital printable downloads, there are NO REFUNDS. In the event you are not happy with your purchase, I will do my best to find a solution.

OTHER ITEMS~
If in the sad event that you are unhappy with anything, please send me a message within 7 days of receiving your order and I will do my best to try and make it all better. Please send me a message detailing any issues and should you wish to return the item, I will refund your PayPal account less postage and packaging costs. I would appreciate if the item could be returned in the same condition that it was received before a refund is made.

Additional Policies and FAQs

DIGITAL PAPERS, TAG SHEETS, EMBELLISHMENT COLLAGE SHEETS, LABEL SHEETS, BOXES TERMS OF USE

1. You may use all Ainjewelz digital image sheets in your own artwork or crafts projects.
2. You MAY sell up to 50 of your creations, that use my digital downloads at craft fairs, Facebook page, Etsy shop etc. Any more than 50 you are required to purchase a Commercial Licence
3. You may NOT sell the digital or physical file for profit.
4. You may NOT give my digital file away via email, the internet (web-sharing),
or as a freebie or as part of any giveaway.
5. You may NOT incorporated my designs into another image sheet or digital design for resale or sharing.
6. The purchased product may NOT be used in any website, banner, blog, logo etc.
Please do not upload the high resolution file to any website or blog.
7. You may NOT use any of my designs on Print On Demand websites such as Cafepress, Zazzle, etc.
8. The design sheets are a time consuming labour of love, therefore if you use them in a handmade craft project a small wording of credit would be polite and very much appreciated.

All rights reserved. The copyright of designs remains with the artist Deborah Dey
By purchasing these products, you agree to the full list of terms of use as listed above.

***Please note, Bunting and Wall Art have different Terms of Use***

BUNTING AND WALL ART TERMS OF USE

1. For PERSONAL USE ONLY.
2. You may print the design as many times as you want and you may give the
design as a printed gift (but please do not share my digital file!)
3. You may NOT sell the digital or physical file for profit.
4. You may NOT create physical or digital products for resale with the purchased
product.
5. You may NOT give my digital file away via email, the internet (web-sharing),
or as a freebie or as part of any giveaway.
6. The purchased product may NOT be used in any website, banner, blog, logo etc.
Please do not upload the high resolution file to any website or blog.

All rights reserved. The copyright of designs remains with the artist Deborah Dey
By purchasing these products, you agree to the full list of terms of use as listed above.


***Please note, digital paper sets have different Terms of Use***


PHOTOGRAPHS, PHOTO CARDS and ART PRINTS

Purchase of images/artwork does not transfer rights for reproduction or resale (except when legal permission has been granted by me). Artwork/images are copyright protected and may not be reproduced, altered for sale or used without my permission. © 2010-2015 Deborah Dey


VAT:
Etsy processes orders and provides the instant download service to deliver products. For these reasons I do not process EU VAT, or other taxes, deemed liable of 3rd party marketplaces by HMRC.

Seller Information

Deborah Dey
Millbuie Croft
Skene
Westhill
AB32 6YP

debbiedey1 [!at] gmail.com

Last Updated February 3, 2015