AlbaandSuki

Alba and Suki

York, United Kingdom · 148 Sales

AlbaandSuki

Alba and Suki

York, United Kingdom 148 Sales On Etsy since 2011

5 out of 5 stars
(45)
Shop owner

Hazel

Contact

Announcement   Welcome to Alba and Suki, passionately hand crafted items to define your individual spirit.

Announcement
Last updated on Dec 28, 2015

Welcome to Alba and Suki, passionately hand crafted items to define your individual spirit.

Hazel

Contact shop owner

Hazel

Reviews

Average item review
5 out of 5 stars
(45)
Sue Holly

Sue Holly on Jan 12, 2016

5 out of 5 stars

These are adorable bookends. Customer service was really wonderful. They unfortunately arrived damaged in transit, and I got a very prompt reply from Seller offering immediately to refund me in full or to reship them to me. I would recommend the product and seller.

makynnahood

makynnahood on Jan 5, 2016

5 out of 5 stars

So cute! I loved them, very happy with this purchase

View all 45 reviews

Shop policies

Last updated on December 6, 2015
I want your shopping experience to be enjoyable and easy so please get in touch if you have any queries and I will help in any way I can.
Email: albaandsuki [!at] gmail.com
Facebook: www.facebook.com/albaandsuki3
Twitter: www.twitter.com/albaandsuki

Accepted payment methods

  • Accepts Etsy gift cards
Payment
All taxes are included in the item price and postage.
Shipping
Items that are ready to ship will be posted within 48 hours of receiving payment. Items that are made to order or custom ordered will be shipped within 3 days of payment. I use royal mail first class within the UK and airmail for international orders. I will confirm orders at dispatch.

Please note that buyers are responsible for all duties and customs charges that may be incurred. I will write clearly on any custom shipping labels exactly what is in the package.

Items are carefully wrapped in tissue and packaged either in padded envelopes for smaller, less delicate items and in bubble wrap and a specially designed box for more delicate items. I use recycled cardboard for my boxes.
Refunds and Exchanges
If you are dissatisfied with your purchase, please return it within one week of receiving it to receive a full refund.
All return shipping charges are the responsibility of the buyer.

If a package is lost in the post then I will provide an alternative item or refund in full.
Additional policies and FAQs
If you would like the item gift wrapped and sent to a giftee, please write a comment during your purchase, and include any message you would like written on the gift tag. I will do this for free :)