AleaMariCo

Custom Jewelry Design | Alea Mari Company

Phoenix, Arizona · 777 Sales

AleaMariCo

Custom Jewelry Design | Alea Mari Company

Phoenix, Arizona 777 Sales On Etsy since 2013

5 out of 5 stars
(305)

Announcement   We specialize in Custom Engagement Rings, Jewelry and Gemstones. Alea Mari & Co. has over 24 years in the jewelry design making business. Looking for a custom design, visit our available gems at: https://www.etsy.com/shop/AleaMariCo?section_id=18145745&ref=shopsection_leftnav_7

Announcement

Last updated on Jan 29, 2017

We specialize in Custom Engagement Rings, Jewelry and Gemstones. Alea Mari & Co. has over 24 years in the jewelry design making business. Looking for a custom design, visit our available gems at: https://www.etsy.com/shop/AleaMariCo?section_id=18145745&ref=shopsection_leftnav_7

AleaMariCo Custom Handmade Fine Jewelry Designs

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AleaMariCo Custom Handmade Fine Jewelry Designs

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Reviews

Average item review
5 out of 5 stars
(305)
Andrew Chips

Andrew Chips on Feb 10, 2017

5 out of 5 stars

Great craftmentship and finesse. My only regret is not coming to them sooner. My wife loves her rings with the birthstones of our family.

sherrygrove

sherrygrove on Dec 31, 2016

4 out of 5 stars

VERY friendly and HONORABLE dealer, GREAT communication - THE most BEAUTIFUL stones on Etsy!!! HIGHLY RECOMEND!!!

View all 305 reviews

About

Started as a love, and ended up a passion.........

Krystal, the designer behind Alea Mari & Co began designing jewelry in 2001 as a dedication to her late Mother, Clara who was not only an amazing Mother, but her best friend. ...She was a true jewelry enthusiast! Krystal loves vibrate colored stones, especially mixing blues, and greens, which is probably why she loves opals so much, ...each one is truly unique, like us. She strives to create jewelry that makes people smile, and takes them to a place they want to be.."I wish I could absorb all the colors of the caribbean ocean into one stone, so that each time you look into it, it takes you to a far away place".

I truly love what I do, each customer comes with a unique style, and desire for what suits their personality. Jewelry and engagement rings are so personal and tell a story, I love helping them create that story. Contact us if you are ready to begin yours....:)

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Shop members

  • Krystal

    Owner

    Neil and Krystal have named their business after their daughter, Alea Mari, the love of their lives. Combined they have 24 years in the jewelry design/making business. Their company can be seen all over the U.S. at various Art, and Jewelry Shows.

  • Neil

    Owner

    Neil travels all over the U.S. promoting, and selling our pieces at various Jewelry Trade, and Gift Shows. Neil also assists Krystal in design aspects.

Shop policies

Last updated on February 7, 2017
Thank you for visiting us. We have over 23 years experience in the design, and jewelry making business. We specialize in making custom designs using 10kt, 14kt, 18kt gold (white, rose and yellow) and Platinum, and can provide many options for center and accent stones to make the custom process as unique, exciting, and affordable as possible. Please let us know if you are looking for a particular gem that we are not currently offering in our shop? WE often have many gemstones that are not being offered currently in our shop, so please ask ~ we have access to many wholesale gemstones, and diamond suppliers that can offer us the best quality and price.

Please note: All photos are of the "actual" jewelry and gemstones, and in most cases are photographed outside in natural sunlight. We do our best to capture the accurate color, clarity, luster of each piece, and gemstone we photograph. However, colors may vary based on weather conditions at time of photograph, as well as the screen you are viewing the listing on.

Our basic philosophy is to treat our customer(s) as we would like to be treated in all circumstances. Please see below for our shop policies, warranties, and financing options.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Paypal, Visa, Mastercard, Discover, and Etsy Gift Cards
Shipping
DOMESTIC ORDERS: Orders less than $100.00 usd are shipped via First Class with Tracking within the Continental U.S.. all orders over $100.00 will be shipped via USPS Priority 2-3 service free of charge. Please contact us if you would the item(s) sooner, and we would be happy to calculate Express (overnite) shipping charges for you.

For security reasons, I can only ship to PayPal verified addresses or CC billing addresses. If you wish your ring to be shipped to a different address, please add it to your Paypal account before making the transaction, and indicate it as your shipping address.

INTERNATIONAL ORDERS: All orders for non-gold (Sterling Silver and Gold Filled) pieces will be shipped via USPS International First Class with Tracking. All fine jewelry shipping will be shipped insured with tracking, and will be calculated at the time of transaction. Please contact us for charges prior to purchase and we will be happy to let you know charges beforehand. Please note that we are not responsible for any duties that may be assessed once the item(s) has reached your countries customs. We do insure gold jewelry for it's full value at time of shipment.
Refunds and Exchanges
All Jewelry / Domestic Returns:
If you are not satisfied with the items you have purchased, we will gladly refund your purchase price, minus any applicable shipping charges. The item must be shipped back to us in unworn condition within 7 days from the date the item was received. This does not apply to custom orders, or items purchased via our no interest layaway payment plan, for these see warranty details below. If your ring was sized, we will refund all except shipping, and (if applicable) a $25.00 ring resizing fee. Please notify us if you will be returning any items. Also, please allow 5-7 business days for the refund to post.

Jewelry / International Returns:
You may return the item for any reason within 10 days of receiving the item(s. The item(s) must be in unworn condition with all the original tags, and corresponding paperwork. If the ring was sized, please note that we will be retaining a $25 ring sizing fee, and original shipping charges will not be refunded. For custom orders, and/or payment plan layaway purchases, warranty details will apply.
Note: We will also gladly exchange the item for another currently posted item of same price, except for custom orders, and/or payment plan layaway purchases, again warranty conditions apply. See below for warranty conditions.

Gemstone Return / Refund Policy:
Your satisfaction is of utmost importance to us. We are a small, family owned business, not a faceless corporation, so we value every client we sell to. If for any reason you are not satisfied with your gemstone purchase, you can return it, no questions asked within the time frames listed below. We are also happy to exchange your stone for an available alternate you love even more.

We offer a 7 day money-back guarantee on all domestic purchases (excluding custom-cut items and items on payment/financing plans), and 10 days for international purchases. You will have 7 business days (10 days international) from the time you sign/receive your package to review your purchase. If you need more than 7 days to inspect your gem, please contact us before your purchase it to see if special arrangements can be made? After you sign for the package, the gem is no longer insured. You are responsible for its care. If it is lost, or damaged while in your care, it cannot be refunded. If you are not happy with the gem, you can return or exchange it, no questions asked. You must return the item in its original, "as shipped" condition with all its corresponding documentation. Gemstones that have been set, recut, are damaged in any way, have alternate dimensions, or weigh differently than when they were shipped are not eligible for return. We pay close attention to the specifications of each, and every gem we sell.

You must obtain approval to ship your item back, as well as contact us for how and where to ship it. Please do not ship it back on your own as it may jeopardize your refund. Once we have approved your return, we will email you the proper shipping information. You will be responsible for the cost of shipping the item back. We cannot assume any responsibility for any loose stone that is not returned to us properly i.e. not effectively protected, boxed loosely, unboxed/unprotected etc.

ALL GEMSTONE REFUNDS:
Refunds will be given back through the payment method you used to originally purchase the stone(s), provided these guidelines are followed. Refunds are generally processed within 1-2 business days of our shop receiving your return after we have had time to inspect the gem and contents. Depending on the merchant used to make the original payment, it may take up to 3-5 business days for your return to post back to your original payment account. Refunds will be given less the return shipping costs if applicable?
Additional policies and FAQs
GEMSTONE FAQ'S:
All of our gemstones are Natural, Genuine Gemstones unless otherwise stated in the listing. If you would like further information as to how each stone is treated, please feel free to ask. Most gemstones are heated treated, or can be treated by other various methods. However, if you are looking for an unheated, or untreated gemstone, please contact us directly and we would be happy to offer you additional stone options. We do independently test our stones to the best of our ability by the use of various methods such as; liquid testing, physical 10-20x zoom inspection, Presidium Gem/Diamond Tester, Gem Filters, Presidium Moissanite Tester - all of which are widely used, and accepted forms of testing within the Gemological and Fine Jewelry Community- however we are not GIA or AGL. Some of our stones may also come with various Gem Certifications in addition to our testing, and will specify that within the listing. Although we do our very best to ensure the authenticity of all of our gems, and as many other jewelers can attest we cannot guarantee beyond any doubt that our testing methods are 100% accurate. We do our best to make sure our equipment is properly calibrated at the time the test is performed.

If you need help deciding which gemstone will fit in a setting you already have, please let us assist you. We always recommend that you buy a gemstone for your setting based on the millimeter size of the stone, not carat weight - as dimensions are the measurement used when setting stones properly. Two gemstones can be the same carat weight, but due to differences in cut can be different millimeter sizes and may not fit in your setting, please understand we do not guarantee that our gemstone will fit your setting.

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ALEA MARI & CO. ~ Jewelry Payment Plan Options
*Please contact us for Gemstone Payment/Financing Options?

Welcome to Alea Mari & Co., your one stop shop for all your jewelry needs! We offer 0% interest free financing for either 3, 6, and 9 months or more for all gold jewelry pieces either in stock, or on custom orders. All orders under $650 we can offer 3-4 months free financing, above this and up to $1000 we can go a maximum of 6 months, orders $1,000-$1750 we can offer 9 months, and over that amount up to one year. Your first payment will be 20% of the total and then divided equally among the remaining months terms. We can be somewhat flexible with terms, so if you need an extra month, or are financing a large amount (higher than $2,000) and need up to 18 months for payments just let us know, and we will try our best to work with you. We ask that a payment be made every 30-35 days to keep your order in good standing. This offer is good for U.S. residents, and international clients only upon approval.

Payment plan is as follows:

1.) The item purchase price will be evenly divided among either 3, 6, or 9 months depending on order amount, up to maximum of 18-months as it applies to the order amount. Your first payment payment will be 20% of the total, then we can split the remaining amount evenly over the duration of your payment plan schedule.

2.) The "in-stock" item will be set aside for you during the period of your payment plan, unless it is a custom order. If the item is a custom order, construction of the piece will not begin until after 80% of all payments have been made. Custom orders may take 4.5 weeks to complete (depending on order), and will be made in the exact size and specifications you have initially requested on your order.

3.) Payments will be in the form of a “Reserved” listing on our Etsy Shop, with your name on the listing (usually last name only, or initial whatever you prefer), and payment details for that month, showing all payments made, and remaining.

4.) You will be required to make a agreed upon payment every 30 days after your initial (20%) payment has been made, however we do offer a 5-day grace period if needed?

5.) If a payment has not been received (and no communication has been made) in a 45 day period we will assume you are no longer interested in purchasing the piece, and we will refund you all payments made except a 25% administration/re-listing fee, or we will retain the first payment of 20% of full purchase price has not yet been made. We will make every attempt to contact you first via email.

6.) At any time, you may pay off the remainder of your balance and receive your item sooner, yay! Just let us know when you would like to pay off your balance and we can adjust the reserved listing to reflect that.

7.) If an in stock ring needs to be sized, the sizing will be done once all payments have been received, and the balance is paid in full. Please keep in mind, that it may take an additional 7-10 days to resize your ring. If this is a custom order piece, please note that work will not begin until 80% of total purchase price has been paid, once casting phase has begun there will be no cancellations, or refunds given.

8.) Yahoo!!! Do a dance….you get your ring!! Once all payments have been made, and the ring has been sized, or constructed, we will ship your beautiful piece to you for free (in US) via USPS Priority 2-3 day fully insured. Please let us know if you need it shipped express, 1-day and we can overnight it for an additional $45.

9.) Sit back, relax, and show off your new “paid for” gorgeous ring!!!

**By making your first payment, you are agreeing to our terms, conditions, and warranty details.

Also, should you need a alternative payment plan (bi-weekly, or extended), we are flexible and are happy to work with you! Just let us know.
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CUSTOM ORDERS: Please note that there will be no refunds for custom orders once the item is complete, or once casting phase has begun - warranty conditions will apply at this point. However, should you change your mind, or choose to cancel your order BEFORE the production or casting phase has begun, (unless otherwise stated) you may receive a refund for all your payment(s) minus 25% (or first payment, whichever is greater) of order total for administrative, design, CAD, custom mold fees, reserved listing fees, and material/stone fees incurred as a result of your specified order.

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WARRANTY: Fine Jewelry - All 10kt, 14kt and 18kt Gold Jewelry

We offer a 1-yr warranty against defects in workmanship, you will need to ship the ring to us, we will pay for return shipping back to you. We cannot accept responsibility for jewelry that becomes missing during shipment to us, we recommend that you insure your piece. We will repair, and /or replace any accent stones that may be missing due to poor workmanship. We do not warranty against full replacement of missing center stone(s), any replacement of center stone may result in added cost to buyer of $100-$1,200 depending on the stone, and availability. If the item appears damaged in any way (i.e. broken, bent, or scratched prongs) we cannot repair the piece free of charge, but will offer repair, and replacement of stone(s) at very minimal fee, this we will always do for our customers! For life! Keep your original paperwork so we may verify purchase. Once repair is complete, we will promptly ship the item back to you via USPS 2-3 day Priority insured shipping domestic, or Priority International. You will pay shipping to us, and we will charge you return shipping once item is complete and ready to ship. Please let us know if you have any questions prior to shipping?

Note: Any resizing or work performed on any of our pieces by another jeweler immediately voids our warranty. If you need the ring resized, and wish you keep your warranty, please contact us on our Etsy shop at: http://www.etsy.com/shop/aleamarico
to arrange for us to resize your ring.


**By making your first payment(s) you are agreeing to our terms, conditions, and warranty details.

WARRANTY: Closeouts and Vintage: All items marked vintage, or closeout is sold "as-is", and holds no additional warranties expressed, or implied. There is an unconditional 7 day return policy (minus shipping charges) whereby the item(s) can be returned to Alea Mari & Co. within 7 days from the date of receiving the item in unworn, undamaged, condition with original receipt. All returns will be minus shipping charges, and take approximately 3-5 business days to process. Please contact us if you are needing to return the item?

WARRANTY: All non-gold pieces (sterling silver, gold filled jewelry)

We offer a 3-month (90 days) warranty against defects in workmanship. You will need to ship the item back to us. We will either repair, and /or replace any accent stones that may be missing. We do not warranty against full replacement of center stone(s), any replacement of center stone may result in added cost to buyer of $25-$100 depending on the stone. If the item appears damaged in any way (i.e. broken, bent, or scratched, or scratched prongs/settings) we cannot repair the piece free of charge, but will offer repair and replacement of stone at very minimal fee. Once repair is complete, we will ship the item promptly back to the customer via First Class Mail with Tracking. If the item is unable to be repaired, we will issue you an "in store" credit towards the purchase of a new item which may be used 1 year from date of issuance. Note: Any re sizing, or work performed on our piece(s) by another jeweler immediately voids our warranty. If you need the ring resized, and wish you keep your warranty, please contact us on our Etsy shop at: http://www.etsy.com/shop/aleamarico and we will arrange to have the ring resized

**By making your first payment, you are agreeing to our terms, conditions, and warranty details.