AlexMLynch's Shop Policies
Welcome to ALEX M LYNCH store. It is our desire to offer unique handmade fashion accessories and the best possible service to our customers. Thank you for stopping by and come again.
I accept payment through "DIRECT CHECKOUT" (which accepts all major credit cards)
Our products ship via USPS with delivery confirmation. Tracking information will be updated on the order if/and once received. Please note tracking information is provided directly by the mail carrier service. We attempt to assist each customer if they should have a shipping inquiry, however we encourage you to contact the assigned mail carrier directly.
ALEX M LYNCH is not liable for lost or stolen packages.
ALEX M LYNCH will not be held responsible for additional shipping charges if the packages are returned to our work shoppe due to customer absence, customer errors in addresses or package refusal. We will not be held responsible for any address corrections sent to us AFTER the order has been placed. However, we will do our best to accommodate changes. For international orders: We are unable to track international orders shipped via USPS once they leave the United States. Please contact the mail carrier service directly for tracking and customs inquiries. Be patient as most packages arrive at their destination!
Refunds and Exchanges
If what you received is as described but you wish to return it, we will gladly accept all unwashed, unworn and unaltered merchandise; we must receive your return within 10 days of receiving the item in order to be eligible to return it. You may return your item for store credit for the amount in which you paid at purchase time or we will issue a refund less 10% for fees/expenses incurred. Original shipping is not refundable. The buyer is also responsible for return shipping to our work shoppe. If you are choosing an exchange, please see the “Exchanges” section below. If you would like to return an object, please inquire within 10 days following the receipt of the object. Be sure to include the following in your package: your name, address, order number. Items must be shipped back in the condition in which they were received - with the original tags and packaging.
If you would like to exchange an object, please inquire within 10 days following the receipt of the object. Be sure to include the following in your package: your name, address, order number, the item you wish to exchange for, and a check for the price difference. Items must be shipped back in the condition in which they were received - with the original tags and packaging. Please note additional shipping charges do apply, and are the responsibility of the customer. If you are an International customer, please note that you will be responsible for the duties and taxes on any exchanges. All returns and exchanges should be sent here:
ALEX M LYNCH
248 SWEETWATER LN
BEN LOMOND, CA 95005
We hope that you LOVE your custom product and I am thrilled with the choices that you made while creating it. Custom items have been especially made to your specifications and therefore are uniquely YOURS and cannot be returned.
Custom items can only be returned if they have a manufacturer's defect.
items sold as sale items ARE NOT RETURNABLE, unless is a defect on the product, thank you for understand.
Additional Policies and FAQs
All images and designs are the property of ALEX M LYNCH. All rights reserved.
Please email me with any questions.
Last Updated July 11, 2014