AlexandraLea

Handmade and Custom Jewelry

7 Sales

AlexandraLea

Handmade and Custom Jewelry

7 Sales On Etsy since 2010

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AlexandraLea

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AlexandraLea

Shop policies

Last updated on February 12, 2011

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
Personal Checks are accepted by mail as well as payments through PayPal (preferred).

New to Etsy or Paypal? Don't worry! PayPal is quick and simple to use, and most importantly it is one of the most secure forms of payment out there. You can use your credit or debit card to place an order without even being a registered PayPal user.

In case I haven't answered any questions you might have about the payment process, you might find this link useful: http://help.etsy.com/app/answers/detail/a_id/224/kw/paypal/
Shipping
Payments must be made within 48 hours of purchase, after which non-payment will result in the cancellation of an order. Please note that items will only be shipped after confirmation of payment has been received or check has cleared.

Shipments are made weekly and sent via USPS to arrive within 2-5 business days. Feel free to request shipping to an address other than your billing address, or to request Priority shipping (at an additional cost of $5 to cover priority shipping rates).

All items are packaged in a small gift pouch and shipped in protective wrap to prevent damage. I am happy to accommodate any specific gift-wrap requests. You may choose to add a gift box, tissue paper, ribbon, and/or custom card with specific message; I only ask you that you contact me about such requests immediately upon placing your order so I have ample time and supplies to prepare your purchase for shipping.
Refunds and Exchanges
I hope you are completely satisfied (if not utterly infatuated) with your purchase, as well as your shopping experience at my shop on Etsy. However, if for any reason this is not the case, I will do what I can give you the best product and experience possible. Please do not hesitate to contact me with any questions or comments you may have, and know that your feedback is always welcome and appreciated.

Repairs may be made at any time after purchase free of charge, with no additional charges for shipping. Refunds and/or exchanges are allowed within one week's notice after delivery (with the exception of earrings for sanitary reasons). In order to best meet your individual needs, the terms and eligibility for any disputable or unusual circumstances regarding repair, refund or exchange will be handled on a case-to-case basis. Since each piece is handmade with limited materials, please know that I will do my best to satisfy individual requests.
Additional policies and FAQs
Custom orders are always welcome, and I am happy to make your visions a reality. For custom pieces, please contact me with your ideas and or specific requests. Please allow extra time for custom designs, though time needed will vary, depending on the nature of the order.

See something you like, but wish it just had a little something extra? I am more than happy to make custom alterations if possible (i.e. switching a stone, making a certain design in a different color, adding a certain element, changing a chain, etc).

An extender between 1-5 inches may be added to any necklace, though extenders longer than 3 inches will cost an additional $5.

Thank you for visiting a.lea designs on Etsy!