AlexsMisfitToys

Alex's Misfit Toys

Baltimore, Maryland | 16876 Sales

AlexsMisfitToys

Alex's Misfit Toys

Baltimore, Maryland 16876 Sales On Etsy since 2011

5 out of 5 stars
(3150)

Announcement   Hello everyone! Thank you for visiting my shop! Right now my current turnaround times are 2-4 weeks. If you have any questions about orders, please feel free to send me a message!

Announcement

Last updated on May 16, 2018

Hello everyone! Thank you for visiting my shop! Right now my current turnaround times are 2-4 weeks. If you have any questions about orders, please feel free to send me a message!

Alex Messick

Contact shop owner

Alex Messick

View all 104 items

Reviews

Average item review
5 out of 5 stars
(3150)
See reviews that mention:
quality shipping customer service
View all 3150 reviews

Updates

Just listed these new Deadpool earrings!

About

Shop members

  • Alex Messick

    Owner

    I was raised in a family of geeks, so naturally I carried on the tradition! I'm currently pursuing a degree in communications. I started selling on Etsy as more of a hobby than anything else, and it has grown into a full-time business for me.

Shop policies

Last updated on March 24, 2018
Welcome to Alex's Misfit Toys! Every piece in this shop is handmade by myself (Alex) and each piece is 100% unique. If nothing else, I hope my cute jewelry and accessories will help brighten someone's day. If you want something custom and special, feel free to send me a note!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds will be negotiated on a case-by-case basis.

If Items arrive damaged, buyer has 7 days to contact me about a replacement or refund. I will not be responsible for damaged goods that have been brought to my attention 8+ days after delivery.

Orders cannot be cancelled for a refund after their ship date. Orders cancelled before the ship date will take between 2-5 business days to process a refund back to the method of payment used for purchase.
Payment
Nothing will be shipped until payment has been received. I accept payment through paypal and credit card payments through Etsy direct checkout.

Sales tax will be added in Maryland.

Orders cannot be cancelled after they ship.
Shipping
I will do my best to ship your order ASAP. I hand-pack each order with loving care, so it will get to you in the best possible shape. I assume no responsibility for damage during shipping, however if your order arrives damaged, you can send it back to me and I will repair/replace it free of charge if you contact me within 7 days of receipt.

I ship everything via USPS First Class Mail. US orders generally take 2-5 business days to reach you from the date of shipping.

INTERNATIONAL SHIPPING:
International shipping can take up to 6 weeks (I ship from the US, this is the estimate of the USPS and not me.). I generally ship international orders out every 7-12 days due to the time it takes to fill out necessary customs forms. Buyers are responsible for any customs or VAT fees that may be incurred upon arrival, as I have no way of predicting whether or not these charges will be levied.

****PLEASE NOTE****

I am currently a college student who works 2 part time jobs as well. Sometimes my order load can get to be very large and it can take me up to 3-5 weeks to ship your order out. Please be understanding of my situation. I make each item to order, and I do not keep a standing stock of my items. Custom orders usually take longer.

If you need an item by a specified time, please let me know BEFORE you order and I will see if reasonable accommodations can be made (they often can, I just need to know in advance!). I cannot guarantee that international order will arrive by a certain date as customs can be unpredictable and I've received too many complaints in the past about delayed packages. If you have ANY questions whatsoever about my policies, please send me a message. I'd be happy to help you out. I would rather you contact me in advance about shipping time estimates rather than make an order and be unhappy with the time frame I can provide you =]





UPDATE**

I am no longer responsible for re-sending packages that have been returned to me or lost due to improper addresses. PLEASE CONFIRM THAT YOUR ADDRESS ON ETSY IS 100% CORRECT BEFORE YOU SEND. I have been receiving far too many returned packages due to customers improperly inputting their addresses on Etsy and/or Paypal. Please confirm your address on these sites BEFORE your purchase from my shop. If an item is returned to me I will do my best to contact customers but ultimately it is up to you to make sure that your address is correct as I cannot afford to keep paying for shipping to addresses that do not exist. Thank you for your cooperation.
Additional policies and FAQs
Contact information:

If you need to contact me please send me a message on Etsy. Etsy only offers protection to buyers and sellers who correspond through Etsy's messaging app, so this is in the best interest of everyone! Given my schedule as a college student, I sometimes fall behind on messages and it can take a few days for me to respond. If the matter is urgent, you can message me more than once and I'll do my best to answer as soon as I can.

PLEASE DO NOT E-MAIL ME, I WILL NOT RESPOND.

I get quite a lot of e-mails every day, and often times, e-mails from customers will get pushed into my spam folder, or I will miss them. Please use etsy messages to contact me.
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, I, Alexandra Messick, am the data controller of your personal information. If you have any questions or concerns, you may contact me at monstermoments [!at] gmail.com