AliceInUnderwear

Alice in Underwear

Philadelphia, Pennsylvania · 38 Sales

AliceInUnderwear

Alice in Underwear

Philadelphia, Pennsylvania 38 Sales On Etsy since 2008

0 out of 5 stars
(17)

Shop owner

Alice

Contact

Announcement   Hi! Although I'm new to Etsy I started out selling online via Ebay as Kenponeko! My shop is small now but steadily growing. Please check back for more items soon! Also, please check out my personal site www.aliceinunderwear.net for illustrations, web comics, & more!

Announcement

Hi! Although I'm new to Etsy I started out selling online via Ebay as Kenponeko! My shop is small now but steadily growing. Please check back for more items soon! Also, please check out my personal site www.aliceinunderwear.net for illustrations, web comics, & more!

Alice

Contact shop owner

Alice

Reviews

No reviews in the last year

Anonymous on Dec 19, 2012

1 out of 5 stars

This was my first purchase on Etsy and will be my last. Never shipped item, seller never responded to E-mails. Time for Alice to find a new line of work.

Anonymous on Dec 16, 2012

1 out of 5 stars

I have emailed this account over 5 times with NO response. My transaction was over a month ago and I have received no new information. It's fine if this is out of stock, but I should at least get a response! I've emailed both emails and left over 4 conversations. With nothing. I want a refund.

View all 17 reviews

Shop policies

Last updated on March 2, 2011
Hi there! This is Alice in Underwear's shop mistress, Foxy. Your happiness is my number one priority so please feel free to send me any of your questions, comments or suggestions and I will give you a prompt reply! =^_^=

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Paypal payments are due immediately after purchase.

If I do not receive your paypal payment within 3 days of your purchase date the transaction will be canceled and appropriate feedback will be given.

Please, if you have any problems or concerns convo me. I understand that life doesn't always run smoothly.
Shipping
All items will be shipped only after your payment clears. Please make sure that your paypal address is up-to-date as that will be the address I ship your item to.

Domestic orders (within the United States): Items ship within 24-48 hours after your payment clears via first-class mail. I also offer a priority mail shipping offer. Please contact me for adjusted shipping rate.

International Orders: Please contact me for your countries shipping rate. I offer first-class and priority rates so please the specific rate you are interested in. Items will ship out the next Monday or Wednesday after your payment clears. Sometimes they will ship earlier depending on when I can get to the post office. Any and all customs fees or import duty taxes are the responsibility of the customer.

For both Domestic and International orders: If you would like shipping insurance on your package, please contact me in order to discuss your new rate. Insurance is ALWAYS recommended in case of loss or theft while in transit.
Refunds and Exchanges
All sales are final unless the error is on my end.

I do my best to display my work in a way that shows it as accurately as possible in both written and image format. If you have any concerns or questions about any of my items please contact me before you purchase them. I would hate for a customer to be dissatisfied about something that could have been fixed prior to the item being sold.
If you have an issue when your order arrives PLEASE PLEASE contact me first before leaving feedback as the transaction is not yet complete. In most cases I will replace your item with the same or a similar item or give you a refund in exchange for item.

In the end, your satisfaction and happiness is very important to me!

Custom Orders and Requests - These are the only kinds of orders that I can not offer any type of refund on as they require your approval before being posted on etsy.
Additional policies and FAQs
Like what you see? Have an idea? I am available for custom orders. Please contact me with your idea and we can work out the details from there. The time varies however, resin charm creation averages at about a week. This includes creation, curing time, sanding/buffing, polishing, drilling and anything else I have to add to the item.
Thanks for visiting!