AliceLoArt

Modern Acrylic Painting. Visit Aliceloart.com for more

San Jose, California

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Alice Lo

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Alice Lo

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Quality 2 Shipping 7

Shop policies

Last updated on June 6, 2012

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your satisfaction is guaranteed. For any reason you may return the products within 15 days of purchase in its original conditions and packaging for a refund, 20% restocking charge will be applied. Please include your invoice and reason for return.
We recommend protecting returned parcels by shipping with FedEx or UPS.

Shipping charges are non-refundable. All returned or refused shipments are subject to 20% restocking fee to the buyer. There will be an additional fee to the buyer for incorrect or mistyped shipping addresses.

Lost Shipment
We are not responsible for any lost of shipment during transit. We suggest you place and pay for a duplicate order. When the carrier validates your claim, we will credit your account or send a refund check at your request.
Payment
We accept Paypal.

Order can only be cancelled within the same business day.
Shipping
Most orders are fulfilled between 1-3 business days. Please have at least 7-10 business days as turn around time. It may take longer time for large volume orders. Please contact us for upgrading to express shipping with additional fee.

We ship USPS Priority, FedEx Ground, Home Delivery and 2 days Express to all US locations.

FedEx Ground delivers from 1 to 5 business days (except Hawaii and Alaska for 3 - 7 business days).

Fedex Home Delivery for residential address. Tuesday - Saturday, from 9 am to 8 pm.

All orders $100.00 or more will be shipped "Signature Required".
Additional policies and FAQs
We are not responsible for any lost of shipment during transit. We suggest you place and pay for a duplicate order. When the carrier validates your claim, we will credit your account or send a refund check at your request.