AlignedAdventure

Delivery times are not guaranteed. Delayed shipments, which are out of our control, do not constitute a valid reason for return, refund, or cancellation. We SO appreciate your patience during these unprecedented times!

If your order arrives damaged or there is any other issue, please contact me and we will work out a replacement.

If you have any concerns with your purchase, please contact me and I will do my best to resolve any issue. I strive for excellent feedback and customer service, so don't hesitate to contact me!

I accept Credit Cards,Etsy Gift Cards, and Paypal using Etsy checkout. Payment must be made in full before digital proofs are created and sent for approval.

We typically ship via USPS First Class Mail. Please ensure that your shipping address is correct and that you can receive regular mail delivery at that address. On rare occasions, we may ship via UPS or FedEx (i.e. for large canvases). If you need your order shipped via a specific carrier, please send us a message before placing your order. Upgrades and faster processing options are available in the cart on some items.

*Please note that delivery dates in shopping cart (and holiday ordering deadlines) are guidelines only and do not constitute guarantees; and we cannot be held responsible for delays by the postal service.

INTERNATIONAL ORDERS: Please note that international orders currently may take up to 3 months to arrive due to delays caused by COVID-19. Additionally, it is very common for international tracking not to be updated after the shipment leaves the US - unfortunately this is out of our control - we apologize for the inconvenience. Thank you for your patience!

Please note that we DO offer international shipping for canvas prints, however, prices are not listed since costs can very dramatically. If you are outside of the US and are interested in purchasing canvas prints, please message me for a shipping quote!

International Duties and/or Fees
Please note that buyers are responsible for any and all duties, customs charges and fees that may be incurred during shipment. All packages are labeled correctly and weighed properly. If buyers want to check the possibility of duty and custom charges prior to purchase, I recommend using www.dutycalculator.com Once a purchase is made you agree to pay any and all fees that may incur upon arrival of your package.

My prints are printed at extremely high resolution and with beautiful detail. Archival inks are used on high quality, heavy weight matte paper.

Because of differences in monitors, color may be slightly different than pictured on your personal monitor. However, I inspect a prototype of each of my designs, and guarantee you'll be happy with the rich, vibrant color of the prints you receive.

Please also note that because I use multiple production partners, colors may vary slightly if you order prints at different times or in different orders (i.e. you place one order in September and one order in October).

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (such as photos or names for custom orders), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Nathan Martin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at nmartin [!at] mail.com. Alternately, you may mail me at:

Julia Taylor
support [at] alignedadventure.com