AllisonGraemeJewelry

Allison Graeme Jewelry

47 Sales

AllisonGraemeJewelry

Allison Graeme Jewelry

47 Sales On Etsy since 2011

0 out of 5 stars
(14)

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Allison Fell

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Allison Fell

Reviews

No reviews in the last year

Anonymous on May 6, 2013

5 out of 5 stars

This is a beautiful piece. Allison is a creative artist and provides friendly and professional service!

Anonymous on Jan 11, 2013

5 out of 5 stars

A problem with the order (no fault of Allison's) was quickly taken care of and communication was gracious. I am more than pleased with the item and the personal service.

Anonymous on Jan 11, 2013

5 out of 5 stars

My daughter loves the necklace! Thank you for sending it to her and for wrapping it so nicely!

View all 14 reviews

Shop policies

Last updated on June 1, 2013
Thank you for taking the time to visit my shop!

I only list one of each item, but I usually have more in stock or can make more. If there is something you would like and do not see, including a different size, quantity, or metal, please let me know. Please contact me if you have any questions, comments, or are interested in custom work.

Many thanks for your support. I couldn't do what I do without you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I prefer Paypal payments. Paypal accepts credit cards. Just click the Paypal button when you go through the checkout and look for the link on the lower left that says 'pay by credit card'. If Paypal is not an option for you, I will accept money orders. Please contact me so we can make a plan.

All purchases shipped within Los Angeles will be charged 8.75% sales tax. Purchases shipped within the state of CA (outside of Los Angeles) will have 7.25% sales tax added to the total upon checkout with PayPal.

HOW TO BUY AN ITEM ON ETSY:

http://www.etsy.com/help_guide_checkout.php

INFORMATION ON HOW TO USE PAYPAL:

http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/
Shipping
Wondering about your purchase?
If you go to ‘Your Account’ on the top of the page and click ‘Purchases’ on the left hand side, the status of your purchase will tell you if your item has been shipped or not. Or just send me a message to check on your order.

All domestic orders will be shipped via USPS first-class mail (with a tracking number) to the address on your PayPal account. Buyers are responsible for all shipping costs and all shipping is non-refundable.


PROCESSING & SHIPPING

Please note that many of my pieces are made to order and therefore require some time before shipping, as indicated in each item's description. If you need your purchase in a hurry, please convo me so we can discuss options and priority shipping. I do not include any receipts or invoices in your shipment, but I am happy to provide you with a scan of my shipping receipt as proof of shipment. Additional items ship for free.

To protect you from fraud, I ship purchases to the address on your PayPal account. If you need your item(s) shipped to a different address, please include that information when you place your order.


INSURANCE

I DO NOT automatically insure your package. If you want your item insured, please contact me before ordering and I will create a custom listing for you. I cannot be responsible for items lost or damaged during shipping.


INTERNATIONAL SHIPPING

I am happy to ship internationally - How amazing to imagine my jewelry traveling to other parts of the world! I ship via USPS Priority Mail International or DHL, whichever is less expensive. USPS Priority Mail should take 6-10 business days for delivery, barring any customs holds. DHL may arrive in 3-4 business days depending on your location.

<< PLEASE NOTE >> Depending on your country, you may be liable for duties or taxes. I cannot be responsible for these costs! Please acquaint yourself with your particular country’s customs regulations: http://pe.usps.com/text/imm/immctry.htm#ep809632
Refunds and Exchanges
If you have ANY problems with your purchase, please contact me ASAP so I can resolve the issue right away. I make every effort to provide detailed descriptions of my pieces, and to photograph them accurately. However, if you are very unhappy with your purchase, refunds and exchanges can be made within 10 days of receiving your order. You MUST send me a convo through Etsy informing me that you are intending to ship something back to me.

Items must be returned in their original condition and packaging. The package must be postmarked within 10 days of receiving the item. Once I am able to inspect the item, I will process an exchange or refund the purchase price (but not the shipping, Etsy or PayPal fees).
Additional policies and FAQs
My studio is a pet and smoke free environment.

GIFTS

If you're buying one of my pieces as a gift, I am happy to gift wrap it at no additional cost, just let me know. I can also ship direct to your gift recipient and add a little note. Please write the message you want to be included in the 'message to seller' when you check out.

CARING FOR YOUR SILVER AND BRONZE

Sterling silver and bronze will tarnish over time due to your body's chemistry and environmental factors. This is the nature of the metal. Keep your silver and bronze bright and shiny by following these helpful tips:

+ Jewelry should be the last thing that you put on when you get dressed, and the first thing that you remove at the end of your day.

+ When you are not wearing your jewelry, store it in an airtight container or ziploc bag, this will help prevent oxidation.

+ Use a soft polishing cloth to remove any skin oils or air pollutants.

+ Avoid harsh soaps, perfumes, oils, salt water and chlorine which can discolor your jewelry and alter its patina.

+ Do not clean your jewelry in cleaning dips or liquids, this will remove any intentional oxidization (i.e. blackened letters) and is extremely harsh. This method should only be used on severely tarnished pieces.

+ Silver is a much softer metal than 14kt or 18kt gold. Please treat your pieces with the love and respect they were created with!

Here are some additional guidelines on how to care for your .925 sterling and .999 fine silver pieces: http://voices.yahoo.com/the-care-cleaning-sterling-silver-jewelry-177321.html