AllisonHallDesigns' Shop Policies
Welcome to my shop! My goal is to create beautiful and unique jewelry that will become your favorites. I will be listing new items regularly but if you have something specific in mind that you don’t find please feel free to email me. If you have any questions at all please don’t hesitate to contact me. Thanks for taking the time to browse my store!
I accept Pay Pal & payment is due upon check-out. To avoid any delays please verify that the address listed in your Pay Pal account matches the Etsy address.
Within the US I ship with USPS First Class Mail which once shipped should arrive in 2-5 business days. When I have received cleared payment I will ship within 3 business days. Exact shipping cost is in each particular item listing.
I ship worldwide using USPS First Class Mail International. Delivery date will vary depending on the destination but I will ship within 3 business days of receiving cleared payment. Exact shipping cost is in each particular item listing. Please note that if there is additional cost for duty and/or customs the buyer is responsible for that cost.
Insurance is optional and the cost varies for each item. Please contact me for an estimate of the cost of insurance for a specifio item or if you have any special requests with respect to shipping. I am somewhat flexible and will try to accomodate special requests when possible.
Packaging: Each item is placed in a gift box, tied with a ribbon then shipped in a padded envelope. I use all new gift boxes but in an effort to do my part for the environment I reuse outer packaging materials when possible. If you would prefer all new materials please let me know.
Combined shipping: I do offer combined shipping discounts if you purchase additional items if you make one consolidated payment. The charge for each additional item is only $1.50, unless otherwise stated in item listing, so before you check-out browse through my other items!!!
Refunds and Exchanges
I accept both returns and exchages so if you have any problems feel free to contact me and I’ll do my very to find a solution! If there is a problem please let me know within a week of receiving your order.
Additional Policies and FAQs
Feel free to contact me anytime about anything, using the link provided by Etsy on the right side of each page of my shop. I want to provide you with the best service possible! Thanks!
Last Updated February 3, 2011