IMPORTANT NOTICE: The Alvaro y Jimena shop is in Spain and normal studio hours are Monday to Friday 9am -5pm Madrid time (GMT+2)
We speak Spanish.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Please pay for items within 3 days of purchase. If you do not pay for your purchase then I will send you an email as a reminder with instructions on how to complete payment.
If I do not receive a reply and payment is not made then I will cancel the transaction and leave negative feedback.
Shipping
You will get the files in your email in 24-48 hrs since payment is cleared.
Additional policies and FAQs
* If you have any additional questions, please don't hesitate to ask. You can message me through Etsy, or email alvaroyjimenacorreo[!at] gmail.com.