Alwaysabridesmade

Handcrafted Bridal and Formal Jewelry

Melbourne, Australia · 3844 Sales

Alwaysabridesmade

Handcrafted Bridal and Formal Jewelry

Melbourne, Australia 3844 Sales On Etsy since 2009

5 out of 5 stars
(741)
Shop owner

Joanne

Contact

Announcement   Welcome to Alwaysabridesmade. All items in my shop can be made in multiples. I offer discounts on all of my items for bridal parties.

At alwaysabridesmade you will find an enchanting collection of Bridal jewellery beautifully created for the discerning bride and a stylish collection of Fashion jewellery for any glamorous occasion. Featuring freshwater and Swarovski pearls, semi-precious gem stones and Swarovski crystals. Exclusively designed and handcrafted in Melbourne. Each individual piece is made with love and handcrafted by me at alwaysabridesmade.

I will be delighted to custom make your designs and cater for the bridal party. Multiple orders welcome.

Announcement
Last updated on Feb 29, 2016

Welcome to Alwaysabridesmade. All items in my shop can be made in multiples. I offer discounts on all of my items for bridal parties.

At alwaysabridesmade you will find an enchanting collection of Bridal jewellery beautifully created for the discerning bride and a stylish collection of Fashion jewellery for any glamorous occasion. Featuring freshwater and Swarovski pearls, semi-precious gem stones and Swarovski crystals. Exclusively designed and handcrafted in Melbourne. Each individual piece is made with love and handcrafted by me at alwaysabridesmade.

I will be delighted to custom make your designs and cater for the bridal party. Multiple orders welcome.

Joanne

Contact shop owner

Joanne

About

Alwaysabridesmade, the story ....

I live in Melbourne, Australia and I am a Mum to two gorgeous children. My former occupation was a Science and Mathematics teacher. I have always loved arts and crafts, winning numerous awards for confectionery, needlework and knitting.
I especially enjoy design and I love working with Swarovski elements to create something unique. I work long hours in my home studio, but it is a labour of love.I am so grateful that etsy allows me the opportunity to do what I love and work from my own home

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Shop members
  • Joanne

    Owner, Creator, Customer Service

Shop policies

Last updated on September 24, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I only accept payment through PayPal, direct checkout and etsy gift cards. This is a secure option and I will not have access to your credit card info. Please pay via the Paypal link as soon as you finish the Etsy part of your order. It keeps things running so much more smoothly on this end when you do.

Payment is expected within a day. If no payment is received, I will send you an invoice. If no payment or response is received within 3 days of initial purchase, using Credit card or PayPal, I will cancel the transaction and notify Admin.
Shipping
SHIPPING INFO:
I use Australia Post for shipping, other handlers are not available.

International parcels are not given tracking numbers by our postal service for the basic postage option, so please understand that we are unable to trace international packages once in transit and they *can* take up to six weeks depending on the destination and customs. During off peak times shipping usually takes 14 - 21 working days,tracking is available on checkout, additional shipping charges will apply.


*Domestic mail averages at about 2-5 business days transit time
*International Priority averages about 1-3 weeks, the average cost is around $60.00 AUD. Please convo me for a quote to your country.


IMPORTANT INFO REGARDING INTERNATIONAL ORDERS:

I do not check "gift" on customs form under any circumstances. This practice of falsifying documents is illegal and could easily result in the loss of my business and prosecution. Please do not request this of me. Thank you for your understanding.

About customs fees:
International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. These are NOT extra postage fees, and I the seller am not responsible for these fees. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be.British customer should be aware of the VAT imposed on them. Customs policies vary widely from country to country; you should contact your local customs office for further information.

http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have full value declared on customs forms - no exceptions.


**BUYERS ARE RESPONSIBLE FOR ENTERING THE CORRECT ADDRESS INFO AT TIME OF PURCHASE**

I ship to the address I am given in checkout ONLY.
This is as per paypal's policies as well as mine. I cannot be held responsible for shipments that have been misdirected due to incorrect address entry at checkout.

Should you have issues with damage or loss of your item in transit, you will need to contact your local Post Office.
Refunds and Exchanges
****Please CONTACT ME THROUGH ETSY'S CONVERSATION SYSTEM ONLY!
PLEASE CHOOSE CAREFULLY AS i DO NOT ACCEPT RETURNS SIMPLY BECAUSE YOU HAVE CHANGED YOU MIND.
If you have a question regarding shipment, custom work, or your order in general, I am happy to discuss it, but cannot guarantee I will get your email in my personal inbox. The fastest way to contact me is through Etsy. PLEASE message me through Etsy only!!*************

***********RETURN POLICY********

1) ***BULK ORDERS ARE A FINAL SALE***
This is in regard to purchases of 4 or more items, they do not have to be personalized.
Due to the great time and effort required to create/package and ship higher quantity orders, I have enacted and wholly enforce this policy. Thank you for your understanding.

If there is ANY doubt that you will be satisfied with your bulk order, please refrain from purchasing in bulk until you've had a chance to review a single item FIRST by ordering only ONE and then ordering the rest if you are satisfied with the product.

2) Returns are allowed on UN-WORN, NON-PERSONALIZED items and orders that have NOT been purchased in larger quantity, within 7 days of receipt if there has been an error on my part. I cannot allow returns on personalized jewelry unless there has been an error on my part. Any refunds are issued, minus shipping and handling charges.

For sanitary reasons I do not accept returns on earrings.

3) I must be contacted via etsy conversation for authorization for your return, please do not simply send the item back, communication is extremely important.

4) Returned item/s MUST be received back to us in the same condition in which it was shipped. Please be careful to pack the item so as to avoid chain tangling, broken stones or any other defects that can occur during shipment. If the item arrives back to me in severely poor condition, an additional fee may be incurred.

5) If you wish to exchange an item, this must be done within two weeks of receipt. Please contact me at via etsy conversation for exchange authorization.

An exchanged piece will be replaced with the same item *only* upon receipt of the original item. If the item is not available, you may choose another item(s) of equal or greater value. If an item(s) of greater value is selected, the retail difference will be charged to you. This guarantee does not cover normal wear and tear, for which I cannot be held responsible.

6) If an item happens to break within one month (30 days) of the purchase date, I will gladly repair the item at no cost.

7) Sale prices are not honored on orders that have been purchased BEFORE the beginning of a sales event.

IMPORTANT INFO REGARDING MY JEWELRY:

Regarding our natural gemstones:
Here at Alwaysabridesmade I am diligent to ensure that every piece that leaves my workshop is accurately designed according to specific requests, the components are secure and in perfect condition and any gemstones are free of (unnatural) flaws or defects.

PLEASE NOTE that all natural gemstones are subject to unique inclusions/internal fractures that in no way constitute a "flawed" stone.*

Regarding my sterling silver jewelry:
*** I sell nothing but high quality, 100% STERLING SILVER jewelry.
If an order is shipped and then sits untouched for MONTHS, tarnish does occur, this is a natural chemical reaction to the surrounding air and happens with even the most expensive designer sterling silver jewelry, NOT JUST MINE.. Tarnish is especially prevalent in the summer months and during lengthy international transits. We also recommend Wrights Silver Cream to easily restore lustre, thank you for your understanding!
Should you wish to return an item you have purchased from us, it is important to keep these in mind.

Regarding my HAND STAMPED personalized products:
All charms are hand stamped (or hammered), in house, by myself. The impressions are created by hammering an iron stamp onto a blank charm with a brass head mallet against a solid steel block. PLEASE NOTE there will be a slight impression on the opposite side of the charm and this impression is a NATURAL by-product of the stamping process and not in any way a flaw in your jewelry.
HAND STAMPED JEWELRY IS NOT TO BE CONFUSED WITH LASER ENGRAVED JEWELRY
Additional policies and FAQs
I welcome custom orders! Let's put our heads together and see what we can come up with. I want to make our customers happy, so if you'd like something, just ask.

All creations are made in a Smoke-Free environment.

Any questions or comments, feel free to start a Conversation.

More information

Last updated on Apr 2, 2016
Frequently asked questions

Custom and personalised orders

Custom and personalized items are not refundable unless damaged upon arrival. Every one of my items leaves my studio in perfect condition, but may be damaged in transit. I will require a photograph to confirm the damage before exchange or repair.

Sizing details

Sizing details are provided within the listings so please read the description carefully. I will happily answer any questions via etsy convo if the information you seek is not provided to you.

Care instructions

To keep your items at their best, do not expose your jewellery to water, perfumes, hairspray or lotions. A wipe over with a jewellery cloth after wear will keep them shiny and brand new looking.

Gift wrapping and packaging

Gift wrapping may incur a fee. Please convo me if you wish to have this service provided. All items come in either a gift box or pretty gift pouch ready to give.

Wholesale availability

I am happy to provide to the wholesale market. Please use the etsy convo system to contact me for this option.