AmandaDayRose's Shop Policies
Welcome to Amanda Day Rose Wedding & Occasion Paperie, and thanks for your interest! We are dedicated to creating quality wedding and special occasion paper goods including invitations, programs, table numbers, place cards, and tags among many others. If you are looking for something you don't see in the shop, please let me know, I am happy to create customized orders especially for you!
A $100 non-refundable deposit is required prior to providing you with proofs. The remaining balance, along with fees for any additional edits outside the scope of the project, and shipping costs, are due in full prior to printing. Your order will only be printed after final payment and shipping costs, if applicable, have been paid in full.
We are pleased to provide three rounds of electronic PDF proofs with your order free of charge. The first electronic proof is sent after your deposit has been paid, we’ve discussed your design, and we have received your text and details for the project. Proofs beyond the three rounds will incur a $25 fee per proof. Hard copy proofs are also available, free of charge, once final edits have been made. Please allow an additional 7-10 to your turnaround time if you'd like a hard copy proof.
All orders are shipped via FedEx. Customer is responsible for 100% of shipping fees, which are non-refundable. For international clients, duties and taxes may be required. You are responsible for researching this within your country. Amanda Day Rose is not responsible for duties and taxes.
Refunds and Exchanges
Due to the custom nature of our work, we cannot offer refunds or exchanges. We are not responsible for misspellings in approved proofs, so be sure to check your proofs carefully for spelling, punctuation, capitalization, grammar, dates, and addresses. Returns based on color choice are not accepted. All computer monitors vary, so your printed stationery may look different on your computer. We recommend placing your order in plenty of time to receive a hard copy proof so you know exactly what your final product will look like. We also recommend viewing your proofs on a computer as opposed to a phone or tablet. While color may vary, we do ensure each order fits with the overall look and feel of your event.
I can also be reached at amanda [!at] amandadayrose.com or via phone at 804.621.0685. Office hours are Monday-Friday 8:30am-5:00pm EST.
Last Updated July 21, 2014