Amanig's Shop Policies
Thank you for your interest in Amani's little vintage shop. Please feel free to "convo"or"message" me at anytime with any questions or concerns!
Via Pay Pall * Payment is required via PayPal within 48 hours of purchase. Item(s) will be re-listed if payment has not been received within 48 hours of purchase.
For Items you wish to pay for by Check or Money Order *
Payment is expected within 48 hours of initial commitment to buy. After that time I will attempt to contact you via Convo. If I do not hear back from you within 24 hours of convo contact I will assume that you do not wish to purchase the item and will cancel the sale. Cancellations of sales should only occur in extreme circumstances so please be sure you are willing to make payment if you commit to buy :)
In general your items will be shipped within three business days after payment has been received,Most of US and International orders take between 6 to 14 business days.
I can not be held responsible for any damages or loss once they are taken by the US post office. If you require a tracking number or need insurance please let me know.
For International buyers, I cannot be responsible for any customs fees, taxes, tariffs, or receiving fees incurred.
~FREE LOCAL PICK-UP in the Portland area~
Local buyers paying via PayPal please convo me BEFORE purchase so I can set up a custom listing minus shipping fees for you.
Refunds and Exchanges
I do my best to accurately describe and depict each item. Please read the description and view the photos carefully. Please "convo" me if you have any questions before purchasing. I will gladly return the item and refund the original price and shipping if it does not match the item description.
Shipping costs for purchasing and returning and/or exchanging an item are the sole responsibility of the buyer. Due to the low cost of most of my items and the high cost of shipping, refunds and exchanges are generally not expected as it would cost more to pay for shipping to return the item than you paid for the item in the first place.
Of course if you receive an item and you feel that it was not what you were expecting please convo me to discuss the issue. I make every effort to accurately represent my items, but if for some reason I made an error (i.e. measurements were off, item was more "vintage" or worn than noted in description and pictures) I will gladly refund your money. Just be sure to convo/e-mail me immediately upon receipt of item to discuss the issue. Customer service and satisfaction is VERY important to me. I really want you to love your purchase!!!
*PLEASE BE SURE TO ASK ANY QUESTIONS BEFORE PURCHASING*
If for someone reason you feel that an item was misrepresented please contact me immediately to discuss the issue and how we can solve the problem.
*IF AN ITEM ARRIVES BROKEN OR OTHERWISE DAMAGED DURING SHIPMENT BUYER MUST CONTACT ME WITHIN 24 HOURS OF RECEIPT OF ITEM TO DISCUSS REFUNDS OR EXCHANGES. PLEASE SEE INFORMATION IN THE 'SHIPPING' SECTION REGARDING SHOP POLICY ON PURCHASING INSURANCE PRIOR TO SHIPPING AND ON DAMAGED OR LOST ITEMS. AS ALWAYS, PLEASE CONVO/E-MAIL WITH ANY AND ALL QUESTIONS REGARDING SHIPPING, REFUND, AND EXCHANGE POLICY*
Last Updated February 3, 2011