AmberRockstar

Vinyl Decals • HTV Shirts & Hats • SVG files

St. Petersburg, Florida On Etsy since 2013

32,675 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

AmberRockstar

Vinyl Decals • HTV Shirts & Hats • SVG files

St. Petersburg, Florida | 32,675 Sales

Announcement    COVID ANNOUNCEMENT:
:::Shipping:::: delays. missed scans. lack of updated tracking.
Lots of issues due to pandemic but they have been resolving themselves. You either get lucky and your package arrives quick or it gets lost for 10-14 days and magically appears. If it is marked delivered prior to actually ending up in your mailbox, please check with your neighbors first and then the local office. They usually are best at tracking these down due to GPS tracking abilities at the time it is marked delivered.

From USPS site -
ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED.
From Pitney Bowes (shipping partner)-
If inquiring about the status of a package purchased from a retailer or marketplace using Pitney Bowes, you may experience a 10+ day delay in receiving your order, depending upon its origin.

I have also heard that workers are not working overtime hours any longer which holds up a lot of packages.





Hello! And Welcome to my shop! --------

I am a graphic designer and am willing to do any custom work at your request. Do not see the vinyl decal that you are looking for? Send me a message and I'll gladly create a custom order just for you! Hourly rate of only $32 an hour with 1 hour minimum on design(excludes text and font changes)! My business thrives on custom orders and are by far my favorite to make!
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I try my best to answer messages as quickly as possible and within 24 hours. M-F 9-5pm is the best time to reach me. All other hours of the day and weekend will be only if and when I am kid-free. If you message me and you do not receive a response within 24hrs, please send it again.
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All orders ship M-F and FREE with First Class Mail (as a flat in most instances) with purchase of $35 or more. All orders over $75 will be upgraded to Priority Mail with tracking and insurance at no additional charge.
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US customers receive items in approximately 10 business days. If you do not receive your order within 10 business days of placing it, please contact the shop. If your order is not received within 2 weeks after the item has been shipped, a new shipment or a case will be filed to locate your package.

PLEASE PLEASE sign up for shipping alerts! Many times this has “kicked” the package back on track when it seems stalled somewhere! Saves us all the stress and it works! Message me if you need guidance for how to do this.

--------
If you need your order in A WEEK OR LESS, please message before purchasing to make sure we can meet your time frame. There is usually a rush order fee for orders required sooner than the posted turnaround time.
For RUSH orders, use upgraded shipping options
• RUSH-Ship Immediately (delivers in 4-7 days after order is placed) OR
• PRIORITY MAIL EXPRESS (delivers in 1-3 days depending upon address and time of order placed - please confirm if concerned)

*Priority Mail upgrade is just a faster and more reliable shipping option and does not mean the order will be shipped quicker*

**International and Canada shipments***
I'm unable to get more information due to most are shipped USPS International First Class to keep International costs as low as possible. Please upgrade to Priority Mail option if you need it by a certain deadline.

Announcement

Last updated on Jul 20, 2020

COVID ANNOUNCEMENT:
:::Shipping:::: delays. missed scans. lack of updated tracking.
Lots of issues due to pandemic but they have been resolving themselves. You either get lucky and your package arrives quick or it gets lost for 10-14 days and magically appears. If it is marked delivered prior to actually ending up in your mailbox, please check with your neighbors first and then the local office. They usually are best at tracking these down due to GPS tracking abilities at the time it is marked delivered.

From USPS site -
ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED.
From Pitney Bowes (shipping partner)-
If inquiring about the status of a package purchased from a retailer or marketplace using Pitney Bowes, you may experience a 10+ day delay in receiving your order, depending upon its origin.

I have also heard that workers are not working overtime hours any longer which holds up a lot of packages.





Hello! And Welcome to my shop! --------

I am a graphic designer and am willing to do any custom work at your request. Do not see the vinyl decal that you are looking for? Send me a message and I'll gladly create a custom order just for you! Hourly rate of only $32 an hour with 1 hour minimum on design(excludes text and font changes)! My business thrives on custom orders and are by far my favorite to make!
--------
I try my best to answer messages as quickly as possible and within 24 hours. M-F 9-5pm is the best time to reach me. All other hours of the day and weekend will be only if and when I am kid-free. If you message me and you do not receive a response within 24hrs, please send it again.
--------
All orders ship M-F and FREE with First Class Mail (as a flat in most instances) with purchase of $35 or more. All orders over $75 will be upgraded to Priority Mail with tracking and insurance at no additional charge.
--------
US customers receive items in approximately 10 business days. If you do not receive your order within 10 business days of placing it, please contact the shop. If your order is not received within 2 weeks after the item has been shipped, a new shipment or a case will be filed to locate your package.

PLEASE PLEASE sign up for shipping alerts! Many times this has “kicked” the package back on track when it seems stalled somewhere! Saves us all the stress and it works! Message me if you need guidance for how to do this.

--------
If you need your order in A WEEK OR LESS, please message before purchasing to make sure we can meet your time frame. There is usually a rush order fee for orders required sooner than the posted turnaround time.
For RUSH orders, use upgraded shipping options
• RUSH-Ship Immediately (delivers in 4-7 days after order is placed) OR
• PRIORITY MAIL EXPRESS (delivers in 1-3 days depending upon address and time of order placed - please confirm if concerned)

*Priority Mail upgrade is just a faster and more reliable shipping option and does not mean the order will be shipped quicker*

**International and Canada shipments***
I'm unable to get more information due to most are shipped USPS International First Class to keep International costs as low as possible. Please upgrade to Priority Mail option if you need it by a certain deadline.

Items

32675 Sales
 

All Items

Amber Rockstar

Contact shop owner

Amber Rockstar

Reviews

Average item review
5 out of 5 stars
(4732)
See reviews that mention:
quality 397 shipping 572 customer service 414

About AmberRockstar

Sales 32,675
On Etsy since 2013

Rockstar Momma & Designer

I've always been told that you should do what you love because if you do, then you'll never work a day in your life. True story. And so began the journey...
Amber Rockstar was a name I was given back when I was just out of college and worked around the clock trying to establish myself as a designer. Then the name just stuck and I have carried it over to my design and decal business.

My Etsy shop started back when I got pregnant in early 2013. I was trying to make some extra income aside from my freelance graphic design jobs. I fell in love with creating and cutting custom designed decals for customers. I have been rocking it ever since. My shop caters more toward the smaller decals for DIY projects, parties, weddings, cups and shadow boxes but I also create wall decals and have since expanded to doing shirts, hats and more!

I will make sure you are satisfied as I believe that great customer service not only is speaks volumes about the brand, but also brings new business along with maintaining current.

Once a struggling single mom of one (and a super helpful older step-daughter), have since added 2 more bonus children by combing families with my boyfriend. There isn’t a thing in this world I wouldn’t do for them. They are my world. Every bit of support goes to making sure our children have the best life and I thank you for helping be a part of that.

Shop members

  • Amber

    Owner

  • Charisma

    Assistant

Shop policies

More information

Last updated on Feb 10, 2020
Frequently asked questions
Care instructions

Decals: Dishwasher safe after they have been applied for 24 hours or more. However, your decals will last a lot longer by hand washing especially if your decal has smaller, more intricate letter and/or detail.

Shirts: Wash inside out, gentle cycle, cold water, & tumble dry low.
If you need to iron shirt, turn inside out and iron on reverse side of vinyl graphic.

Can I see a Proof before I Purchase?

Unfortunately, due to limited time and to keep my costs as low as possible, I do not provide previews before purchase. If requested, I can send a jpeg image prior to production.

Reserved listing orders (custom) receive previews prior to production. Previews are done on Monday, Wednesday and Friday mornings (this can vary during busy holiday seasons).

Decal is sticking to the backing

The glue sometimes needs reactivating, If taking a credit card along the back does not work, message me and I will send a detailed video of how to get the glue reactivated.

My custom/personalized order did not arrive on time.

There are no refunds on custom orders but I assure you that I do everything possible on my end to make sure you receive your package by the date you request. Upgraded shipping and rush orders are always a priority and I oversee that these orders are successfully completed in enough time to arrive. Shipping dates are given at checkout and I stick to that date as best as possible.

***Guaranteed services are available for an additional fee.***

Are your decals reusable?

No. These decals are one-time-use and made with permanent adhesive vinyl.

Can you provide your detailed return policy?

Most items are eligible for return and/or refund within 7 days as long as the item is in its original packaging. Custom orders are NOT eligible for refunds nor are decals containing dates, locations, and/or names. Hats and shirts are also non-refundable/returnable. However, if customer is unsatisfied with the product they received, they must contact the store immediately to discuss in detail a partial refund or to exchange out the item. All returning items must be arranged with customer service to accept the return. Customer will pay for return shipping. Refund for the item will be refunded only after the item has been returned in its original condition.

What about Cancellation Policy?

Most cancellation requests are accepted within 24 hours of purchase. Same Day, Express 1-Day and RUSH Shipping orders and upgrades cannot be canceled after purchase due to the time sensitivity. If you need to make a change on a time sensitive order, please contact the shop immediately. Each of these requests is handled on a case by case basis.

What is a Decal?

A decal is a die-cut sticker that comes in 3 layer. The top layer is transfer tape, the middle layer is the sticker and the bottom layer is the backing. Decals are transferred from the backing paper to the surface you wish to apply them. They work similar to a temporary tattoo.

I did not receive my package.

All items are standard shipping purchases are shipped First Class Mail with USPS. These items do not have insurance and tracking is usually limited. If your tracking number says the item has been delivered but you have not received it, check with your neighbors or with your local post office first. Usually they are the most helpful and almost alway locate it. If you cannot find your package after that, please contact the shop and we can look into it further. You can always however upgrade to Priority Mail for as low as $7.70 which will result in a a quicker shipping method, Insurance, and tracking information.

Can you provide a proof? What about a photo before being sent?

Yes, absolutely after an order has been placed.

Please note that monitor colors vary depending on screen settings and resolution etc. Vinyl colors can vary and may not be exact as the color chart, they are intended to give you a general idea.

Photos can be sent prior to shipping, however, a request to change the final product may result in additional charges.