AmedeosBakery

Amedeos Bakery & The Brittle Box Candy Co.

3412 Sales

AmedeosBakery

Amedeos Bakery & The Brittle Box Candy Co.

3412 Sales On Etsy since 2011

4.5 out of 5 stars
(947)

Announcement   PLEASE READ AS OF JANUARY 2016 THE NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM DATE OF PURCHASE WE ARE CLOSED ON WEEKENDS AND ARE OPEN MONDAY THROUGH FRIDAY 9:00- 5:00 WE RESPOND TO EMAILS WITHIN 48 HRS IF YOU NEED A ORDER AT A CERTAIN DATE CONTACT US . PLEASE NOTE THESE TURN AROUND TIMES WHEN ORDERING

Announcement
Last updated on Jun 16, 2016

PLEASE READ AS OF JANUARY 2016 THE NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM DATE OF PURCHASE WE ARE CLOSED ON WEEKENDS AND ARE OPEN MONDAY THROUGH FRIDAY 9:00- 5:00 WE RESPOND TO EMAILS WITHIN 48 HRS IF YOU NEED A ORDER AT A CERTAIN DATE CONTACT US . PLEASE NOTE THESE TURN AROUND TIMES WHEN ORDERING

Robert Roberti

Contact shop owner

Robert Roberti

Nutella Chocolate Ravioli Cookies 1 DOZEN
US$13.99
View all 571 items

Reviews

Average item review
4.5 out of 5 stars
(947)
Farwagraph

Farwagraph on Jul 22, 2016

3 out of 5 stars

It shipped on time but when I received my order all the cake balls were squashed :(. Robert however was very friendly and professional in remediation of the situation. I only gave it a 3 for my initial unpleasantries.

Robert

Robert responded on Jul 22, 2016

We shipped these and packed with ice packs due to VERY bad handling from usps these did arrive damaged we refunded the amount and thank you for yyour patience while we were resolving the situation VERY NICE CUSTOMER and very understanding regards to refund . Pleasant to work with ( just wish usps cold have handled these a little more carefully) thanks again do hope we see you in the future sincerely Rob

View all 947 reviews

About

We are a husband and wife team who love sweets and creating unqiue Candy and Baked Goods !

We started in our Family owned Italian Bakery several years ago. We have throughout our lives growing up in an Italian family, and Colombian family grew to love food in general we would always have some celebration ( just to eat and have desserts ) . So with the love for these we decided to make these available for everyone to enjoy ! We opened our Etsy shop in late 2011 and ETSY HAS BEEN AMAZING for us ! We LOVE selling on this site and the customer service has been great !
We will always be adding new candy and baked goods, and have had a great chance to cater weddings events in 15 countries !
We have grown our small home based business to a commercial facility we are inspected by the department of agriculture, and insured. You can trust the products we produce and use freshly made to order goodies !

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Shop policies

Last updated on February 25, 2016
PLEASE READ WHEN PLACING ORDERS OUR NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM ORDER DATE IF YOU NEED SOMETHING FASTER PLEASE CONTACT US DUE TO HIGH VOLUME OF ORDERS WE HAVE 4-5 DAYS TO FILL YOUR ORDER "BEFORE" SHIPPING PRIROITY MAIL 2-3 DAY SERVICE ANY QUESTIONS BEFORE ORDERING PLEASE PLEASE CONTACT US!!!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
PLEASE READ WHEN PLACING ORDERS OUR NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM ORDER DATE IF YOU NEED SOMETHING FASTER PLEASE CONTACT US DUE TO HIGH VOLUME OF ORDERS WE HAVE 4-5 DAYS TO FILL YOUR ORDER "BEFORE" SHIPPING PRIROITY MAIL 2-3 DAY SERVICE ANY QUESTIONS BEFORE ORDERING PLEASE PLEASE CONTACT US!!!
Shipping
PLEASE READ WHEN PLACING ORDERS OUR NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM ORDER DATE IF YOU NEED SOMETHING FASTER PLEASE CONTACT US DUE TO HIGH VOLUME OF ORDERS WE HAVE 4-5 DAYS TO FILL YOUR ORDER "BEFORE" SHIPPING PRIROITY MAIL 2-3 DAY SERVICE ANY QUESTIONS BEFORE ORDERING PLEASE PLEASE CONTACT US!!!

WE ARE NOT RESPONSIBLE FOR ANY LOST PACKAGES DUE TO INCORRECT ADDRESSES INTERNATIONAL ORDERS ETC WE DO NOT REFUND FOR LOST ARTICLES WHEN YOU PURCHASE ANY OF OUR ITEMS YOU ARE AGREEING TO THIS POLICY ONCE WE SHIP YOU ITEMS AND THEY SHIP PROMPTLY THE DELIVERY SERVICES IS RESPONSIBLE FOR THERE DELIVERY.

PLEASE NOTE: DURING HOLIDAYS WE GET A SUBSTANTIAL INCREASE IN ORDERS SOME ORDERS MAY TAKE 4-5 DAYS FROM DATE OF ORER TO FILL PRIOR TO SHIPPING PLEASE SPECIFY IF YOU NEED THEM DELIVERED AT A CERTAIN TIME DURING CHRISTMAS, THANKSGIVING, NEW YEAR ETC.
Refunds and Exchanges
PLEASE READ WHEN PLACING ORDERS OUR NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM ORDER DATE IF YOU NEED SOMETHING FASTER PLEASE CONTACT US DUE TO HIGH VOLUME OF ORDERS WE HAVE 4-5 DAYS TO FILL YOUR ORDER "BEFORE" SHIPPING PRIROITY MAIL 2-3 DAY SERVICE ANY QUESTIONS BEFORE ORDERING PLEASE PLEASE CONTACT US!!!


When you receive your items if you have any questions or concerns please notify us within 48 hours to resolve it. We can replace your order or if damaged due to handling refund the amount. If we can return the items it must be made within 14 days of purchase. Any other questions about our return /replacement policy contact us within 48 hours . We ask this due to the hand made nature of our products.
Additional policies and FAQs
PLEASE READ WHEN PLACING ORDERS OUR NEW TURNAROUND TIMES ARE 4-5 BUSINESS DAYS FROM ORDER DATE IF YOU NEED SOMETHING FASTER PLEASE CONTACT US DUE TO HIGH VOLUME OF ORDERS WE HAVE 4-5 DAYS TO FILL YOUR ORDER "BEFORE" SHIPPING PRIROITY MAIL 2-3 DAY SERVICE ANY QUESTIONS BEFORE ORDERING PLEASE PLEASE CONTACT US!!!