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AmethystandRose's Shop Policies

Payment

Amethyst + Rose accepts Paypal. Payments are expected to be made at the same time as the order is placed. If payment is not received within 24 hours, I will re-list the item and report a non-payment to Etsy.

New and inexperienced Etsians, here is a link to Etsy's buyers FAQ for more assitance: http://www.etsy.com/faq_buying.php

Shipping

SHIPPING INFO: I ship via USPS and UPS (if necessary), almost always with tracking, each Monday or Friday after your purchase. If you need special shipping instructions, feel free to contact me.

SHIPPING ADDRESS: Please be aware that if the shipping address on your order does not match your PayPal address I will email you to confirm which address you want your order shipped to. I will not ship your order until I hear back from you (I have had experience with this myself).

If I overcharge for shipping, I will gladly refund the difference through Paypal!

Refunds and Exchanges

Amethyst + Rose is committed to your complete satisfaction. Please start a conversation within 7 days of receiving the receipt of your order with any issues you have. I will make every effort to respond within 2 business days to resolve the issue. Every situation will be handled on an individual basis. If an item is sold as a final sale then no return or refund will be considered.

Additional Policies and FAQs

If the item you purchased is not as described in the listing, please do not hesitate to contact me so we can fix the problem. I am quite reasonable, so don't fret!

Last Updated April 22, 2014