Amy Friend Jewelry - Bohemian Jewelry with Soul
AmyFriendJewelry's Shop Policies
It's so nice to have you here!
Every item in this shop is designed and crafted by me in my San Marcos, Texas studio.
If you like what you see, be sure to join the mailing list:
Payments can be easily made with PayPal, Etsy Gift Cards, and all Major Credit Cards directly through Etsy Checkout.
✶ Please see my Shop Banner for Current Production Time. ✶
Add Current Production Time to Your Choice of Shipping to get an Approximate Delivery Date.
✶ DOMESTIC SHIPPING ✶
US Orders will be shipped to your Etsy Address via First Class Mail or Priority Mail. Please make your selection at Checkout.
First Class Mail generally takes 3-10 business days, but can sometimes take longer. Your shipping cost includes Delivery Confirmation & Insurance.
Priority Mail generally takes 1-3 business day, but can sometimes take longer. Your shipping cost includes Delivery Confirmation & Insurance.
✶ INTERNATIONAL ORDERS ✶
International Orders are shipped via First Class International Mail. Insurance is included.
I am not responsible for lost packages, customs fees or duty charges.
✶ PACKAGING ✶
Your jewelry will be shipped in an "indestructible" white box. Inside you'll find a natural cotton gift bag with your jewelry tucked inside.
See ABOUT for a photo of packaging:
✶ RECEIPTS ✶
If you would like a receipt included in your package, please let me know. Otherwise, we will save the trees! (You will always be able to access your order receipt online at Etsy.)
Refunds and Exchanges
✶ SATISFACTION GUARANTEED ✶
Please contact me right away if you are unsatisfied with your purchase for any reason. I will do what I can to resolve any problems, or assist you with a return/exchange.
To Return or Exchange an Item, please follow these simple steps:
1 - Contact Me here on Etsy, or via email: amy [!at] amyfriendjewelry.com to let me know a return/exchange is on the way. I'll be in touch quickly to work the details out.
2 - Wrap your Return Item in the original box or a bubble mailer.
3 - Send your package to:
PO Box 248
San Marcos, TX 78667
4 - Your account will be credited for the Returned Item Amount as soon as I receive the item.
In the case of an exchange, your second order will ship for free.
Additional Policies and FAQs
✶ CUSTOM ALTERATIONS ✶
If you don't see your preferred necklace or bracelet length as an option, please let me know. In most cases, my designs can be altered to any length.
✶ WHOLESALE ✶
Copyright © Amy Friend
All shop content, including written material, images and jewelry designs are the intellectual property of Amy Friend. ALL RIGHTS RESERVED.
PO Box 248
San Marcos, Texas 78667
amy [!at] amyfriendjewelry.com
Last Updated March 14, 2015