AmyGiacomelli's Shop Policies
Thank you for the time you've taken to view my passion, my art. Please feel free to comment on all you see.
I accept payment in the following forms:
~~Personal check, please allow adequate time for it to clear
~~Bank and postal money orders
Did you know that you can pay through Paypal with your credit card without having a Paypal account? It's true!
Orders will be sent to the address on your etsy receipt.
When the label is made for the box you will receive 2 emails, one from UPS and one from Paypal. They will contain the tracking info so you will know what day to expect the box. I only mention it because a lot of times it goes into people's junk mail folders and they never see it. The same info it also in your transaction details on Paypal.com.
I generally ship out all purchases 24 - 48 hours after I receive payment, with the exception of Custom Orders (commissions) which as stated in the listings usually take me about a week to complete.
International buyers please be aware that customers are responsible for any and all customs fees, taxes, levies, etc. due upon delivery of their package, the shipping cost paid to me is only for carriage, not the customs fees that vary greatly depending on what country you live in. Please be aware of any and all fees that you may be liable for, according to what country you live in.
Refunds and Exchanges
People are generally very pleased with the artwork that they purchase from me. I'm sorry I cannot take returns because you got the piece and did not realize it is so large or so small, the exact dimensions of every piece in inches are in every item description. Please keep in mind every computer displays colors differently. Every care is taken to describe the item and I usually use all 5 images allowed here on etsy to show the piece as fully as I can.
Last Updated December 1, 2011