AnExtraordinaryGift's Shop Policies
Hello Etsy Friends,
Welcome to my shop... An Extraordinary Gift. I believe that each item I design is created for someone special and its made perfect for them. All my designs are handmade and are originals. Thanks for visiting!
I accept the following forms of payment Direct Checkout accepting all major credit cards, Paypal and Money Orders. If paying with Money Order please have it post marked within two business days.
Cancellation: If this is required, please contact me immediately. If item has already been shipped to buyer. The buyer is responsible for return shipping. After item is received by me, a refund transaction will be made.
I ship USPS Standard Parcel (7-10 business days) and USPS Priority (2-3 business days) depending on size of box and/or your location. I generally ship the following day after payment received, sometimes the same day. Please allow me 3 business days for shipment. Some of my designs are ready to ship!
I use paper, bubble wrap, plastic bags, and new boxes to ship your wreath. I do my best to "Go Green" when available I recycle slightly used boxes and bubble wrap. By going Green I do not send extra paper e.g. invoices. If you would like to receive an invoice, please convo me and I can send one to you.
I make sure your item is secure in its shipping box.
I only ship in the USA excluding Alaska and Hawaii. Thank you.
Refunds and Exchanges
If there's a problem, please contact me to resolve any issues.
I have always done my best to keep my customers happy.
Returns: Must be shipped back to seller within 3 days of arrival. Buyer will assume return shipping fees and a $7.00 restock fee. Unless, buyer receives incorrect order. I will assume return shipping fees. As a reminder, Please read all measurements in description before ordering. Please contact me with any questions or concerns before ordering. Thank you.
I realize things happen and I'm very understanding. Please contact me first. I always add my phone number with each order, so you can call me directly. In case of a return. Buyer pays return shipping. Original transaction shipping costs are non-refundable. Please refer to additional information.
Additional Policies and FAQs
Reserved Items: Will be held on reserve for a maxium of 3 days. After 3 days the item will no longer be Reserved and will be available for open sale.
As unfortunate as it is... An Extraordinary Gift is not responsible for lost, stolen, or damaged packages. I include delivery confirmation numbers to each order. If you would like to purchase additional shipping insurance, please let me know right away and I will add it into the shipping cost for you.
Last Updated February 14, 2015