An Unexpected Journey
AnUnexpectedJourney's Shop Policies
Welcome to An Unexpected Journey! We are so glad that you stopped by to peruse our "shelves!" We try to promote the reuse of vintage, worn out, thrown out or discarded treasures. You will find a mixture of vintage, repurposed and handmade items unique and eclectic.
At this time we accept PayPal and money orders. Payment must be received within 2-3 business days of purchase.
If I have not rec’d payment I will cancel the order and re-list it, unless we have made other arrangements. Please contact me if you have a special circumstance and I will do what I can to work with you.
US orders will be shipped within 5-7 days of purchase. We work very hard to get you your package in a timely fashion but once the package is entrusted to the United States Post Office it is out of our hands. If a package is lost or delayed, we will work with the courier to locate the package.
Please contact me if items are being shipped outside of the US. I will get you a shipping quote as soon as I can! I try hard to keep shipping costs down which means most items will travel by parcel post. If you need an item immediately and want expediated shipping please convo me for a price quote and time frame. If you want me to purchase insurance this would also require a convo to work out the details.
Refunds and Exchanges
All sales are final. I work hard to make sure that all descriptions and photographs represent the item as accurately as possible. But please be aware that these items are vintage and will naturally show signs of wear and tear.
On my handmade items: quality of workmanship is important to me, if a defect is detected please notify me and I will gladly work with you on replacing or repairing it.
If you have any questions or concerns at all, please contact me. I want buyers to be happy with their purchase!
Additional Policies and FAQs
Reserved listings will be kept posted for 24 hours for buyer to purchase.
(48 hours upon request)
Customs and Duty Fees are paid for by the buyer.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred when shipping an item outside of the US.
Last Updated October 4, 2012