AnaKrafts

Stylish Handmade Items

Montreal, Canada · 4 Sales

AnaKrafts

Stylish Handmade Items

Montreal, Canada 4 Sales On Etsy since 2011

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Shop owner

AnaKrafts

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Announcement   Clothes, Accessories from Natural Fibers

Announcement
Last updated on May 28, 2016

Clothes, Accessories from Natural Fibers

AnaKrafts

Contact shop owner

AnaKrafts

Shop policies

Last updated on October 14, 2015
Welcome and thank you for checking on AnaKrafts shop policies.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
All prices are in USD (US Dollars).

I accept payments via PayPal. You can use a credit card through PayPal and you don't need to open a PayPal account for this option.

Payments are due within 24 hours or your order may be cancelled. If you are unable to pay within 24 hours please do contact me.

Custom orders require a non-refundable 50% down payment. Full payment is due within 7 (seven) days after completion. Merchandise is shipped once the payment has been made in full.

Items are only shipped upon confirmation of payment.
Shipping
Items will be shipped via Canada Post within 3 business days after the clear payment received.

I will notify when the parcel has been sent.

I'll always send your parcel to your ETSY address, please ensure that it is up to date. If you want me to send your order to a different address, please indicate this in your Message to Seller.

I am not responsible for packages that are undelivered because the address given by the buyer through Etsy is inaccurate.

Customers are responsible for any duties and custom charges. I have no control over these charges and cannot predict what they may be. All international orders will have full value declared on customs forms.

AnaKrafts is not responsible for items lost/ damaged in the mail or shipping/ custom delays.


Delivery times:

Domestic (Canada): up to 9 business days, tracking number provided.

United States: 5-8 business days, no tracking.

International: up to 4-6 weeks, no tracking.


Please keep in mind when purchasing that International orders are occasionally delayed by customs, this is out of my control. Because I can't estimate the length of these delays, the ship times for International shipping are only estimates and not guaranteed.


If you want to receive your order urgently or to upgrade your shipping method, please send me a message before completing the payment process and I'll specify the cost of delivery.
Refunds and Exchanges
If you are not satisfied with your purchase, please contact me before leaving negative or neutral feedback so we can work out a refund or exchange.

Items are refundable within 3 days from delivery if returned in original condition and packaging. Please convo before shipping a return.

Custom orders cannot be returned or exchanged.

All return shipping/ insurance fees are the customer's responsibility.
Additional policies and FAQs
Please note that due to differing monitor types, the actual colors of items may appear differently on your screen. Please contact the shop owner with any questions you have before purchasing.