AngelikaArtandCraft's Shop Policies
Hi! Welcome to my online shop! Maybe you have seen me at a local show/ festival/ fair, or maybe this is your first time finding me online, either way its awesome! Check out my awesome stuff and if you have any question or are interested in a custom order (I will make just about anything) please contact me!
Through Etsy I accept pretty all forms online payment, gift cards, credit/debit and even paypal.
I use standard first class mail through the post office and starting 8/1/13 I will be including tracking info (sadly it means my shipping will go up slightly, but it means less a chance that a package will go missing- not that that has happened yet). I calculate my ship by the actual cost through the post office, cost of actual packaging materials (I know my work in fragile sometimes so I pack it good and comfy) and the cost/time of me actually runnning out to the post office to mail it (gas.. ect).
Refunds and Exchanges
If a piece is damaged when it arrives to you, I will replace it as long as it is within two weeks of when the order is place. So that means if it is broken when it arrives I will need a photo of how it is broken (this way I know what needs to be made better or packaged better for future orders) Past the two week mark however I will not replace it, unless I can tell through the tracking info that you didn't recieve it until that point.
Additional Policies and FAQs
Most of my peices are pre-made however custom orders or peices that are made to order do take longer( In the event of something taking longer then what I have marked in the shipping times I will let you know) Already made things usually ship out the next business day.
Wood River IL 62095
alhuskamp [!at] gmail.com
Last Updated August 2, 2013