AnnaSuna

Stationery · Paper · Lifestyle

Leipzig, Germany 7373 Sales On Etsy since 2017

5 out of 5 stars (1834)

AnnaSuna

Stationery · Paper · Lifestyle

Leipzig, Germany | 7373 Sales

AnnaSuna is taking a short break

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Note from shop owner Currently taking long break from shop to spend more time with our 6 months old. And working hard to have an retail store in Leipzig, Germany! More authentic brand from Japan, Taiwan, Europe will be joining us, we will continue shipping worldwide too! Stay tune! Working really hard for it!

Thank you for all your love. You can still check out my creative work and video at Instagram, Youtube, etc.. All link available on my Instagram bio: https://www.instagram.com/anna_suna (or search @anna_suna)

Stay Creative! Have a nice day!

ANNA SUNA

Note from shop owner

Last updated on Apr 23, 2019

Currently taking long break from shop to spend more time with our 6 months old. And working hard to have an retail store in Leipzig, Germany! More authentic brand from Japan, Taiwan, Europe will be joining us, we will continue shipping worldwide too! Stay tune! Working really hard for it!

Thank you for all your love. You can still check out my creative work and video at Instagram, Youtube, etc.. All link available on my Instagram bio: https://www.instagram.com/anna_suna (or search @anna_suna)

Stay Creative! Have a nice day!

ANNA SUNA

anna suna

Contact shop owner

anna suna

Reviews

Average item review
5 out of 5 stars
(1834)
See reviews that mention:
quality 55 shipping 230 customer service 52

About AnnaSuna

Sales 7,373
On Etsy since 2017

We have an actual shop now :)

Been working really hard for this day!

Find us at,

KIROKU紀錄 | Little things for a happy life

Add: Ernst-Schneller-Straße 7, 04107 Leipzig
Web: www.kiroku.de || shipping worldwide
Instagram: @kiroku.de

Please drop by and say hi! Thank you for all your love!

Shop members

  • Anna Choo

    Owner

    I'm a self-taught artist. I have always had a love for things done by hand. It's been an amazing journey so far and I love every minute that I am able to surround myself with art supplies and create hand written works of art!

Shop policies

More information

Last updated on Sep 29, 2017
Frequently asked questions
Order Tracking / Registered Mail

For orders ABOVE 45€ (not including shipping costs) per shipping, will get an automatic tracking upgrade.

For orders BELOW 45€ (not including shipping costs): You will have the standard shipping.

BUT - Tracking number and detailed information is available if you upgrade your order to registered mail (Domestic +3.00€; International 4.00€).

I hope to keep the shipping fees of light items as low as possible for you. But, please understand that unregistered mails can't be tracked.

Therefore, I highly recommend getting the shipping upgrade as with unregistered mail, it'd be harder to find your package if it gets lost.

Shipping costs for multiple items in one order

As the products vary in weight and height, it is difficult to determine the combined shipping rate via Etsy's system when multiple items are being purchased.

Once an order is placed, I will treat the items as one package and calculate the total shipping cost and the shipping overage will be refund to you if the shipping fees didn't combine when check out.

When will my order ship?

Anna Suna production times are usually 24 hours or less! Yes, we ship immediately!

In most cases I am able to prepare and ship the orders same day, however, there are some large orders that do require more time to process, specially when there's a high volume coming in.

Anyway, I, personally will go to the post office on daily basic, except Sunday.

So, yay!!!

Incorrect Address

PLEASE double check your address before and after placing an order. If you realize you have provided an incorrect address, please contact us immediately.

# Addresses may not be changed once an order has been shipped!

# Packages that are lost in shipment due to an incorrect address will be buyer’s responsibility and will not be refunded.

# Packages that are returned based on incorrect or undeliverable address will be shipped back out only once buyer pays reshipment fee.

Parcel Lost, Refund, Replacement (Parcel that without Tracking)

From the date I ship your order,

Germany:
Wait at least 2 weeks before a parcel consider lost, then I will work out with you about the next step (refund / replacement).

Europe:
Wait at least 4 weeks before a parcel consider lost, then I will work out with you about the next step (refund / replacement).

Other Area and Country:
Wait at least 10 weeks before a parcel consider lost, then I will work out with you about the next step (refund / replacement).