ANNASOER

LOVINGLY HANDMADE DOLLS AND HATS

Hoofddorp, The Netherlands

Announcement    I fell in love with them: handmade, completely natural dolls. Helps in the development of your child's sense of companionship, warmth, comfort, and play. Lovely toys with unique clothes and beautiful accessories.
OOAK for young and older ;)
http://facebook.com/Annasoer.Dolls
or http://www.annasoer.blogspot.com for more pictures/info.
Welcome!

Announcement

Last updated on Jul 10, 2018

I fell in love with them: handmade, completely natural dolls. Helps in the development of your child's sense of companionship, warmth, comfort, and play. Lovely toys with unique clothes and beautiful accessories.
OOAK for young and older ;)
http://facebook.com/Annasoer.Dolls
or http://www.annasoer.blogspot.com for more pictures/info.
Welcome!

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Annasoer

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Annasoer

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Shop policies

Last updated on January 20, 2019
Welcome to ANNASOER!
I have a lot to offer:
Happiness for a child in the form of handmade toys.. or a beautiful collectors item!
My dolls are made after Waldorf principle with all kind of cute belongings like: various outfits, jewelry, stuffed animals, shoes. Also separate accessoiries, like dresses etc. Always unique (OOAK) and designed by me. The used materials are natural, unless stated otherwise.

I don't smoke and I create in a smoke free environment!

For more information (also in english) about my work, you can visit my blog:
Annasoer.blogspot.nl

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Before a doll or item is sent to you, it will be packed with the greatest care, to be protected against shocks and humidity. I can not guarantee the colors of my creations to be exactly like your PC screen indicates, but the difference will most likely be minimal.

If you have any questions about a creation of mine that you would like to purchase, to clarify characteristics of the product, before you purchase it :
Do not hesitate to contact me by email. I will always reply, as soon as possible.
Or visit my blog: a lot of information and photo's of my creations can be found there!

www.Annasoer.blogspot.nl

As an artist it is important to me that you are happy with your purchase. If you still are not satisfied (after all precautions) with your purchase, you can return the item in exactly the same condition as you received it. Under these conditions I will refund the costs of the payed item (I will not return shipping fees).

Annasoerdolls [!at] gmail.com
Payment
IMPORTANT:
I send PARCELS registered! ** Insured, and nowadays there is tracking outside Europe.
If you want small items, like dolls clothes or hats NOT to be sent registered, please leave a note BEFORE you purchase, so I can adjust the price (AT YOUR OWN RISK).

The way to buy a dolls set or other item, is through Paypal.
I do not accept E-checks through Paypal. I will cancel the sale and refund the amount if an E-check is used.

PLEASE NOTE: Buyers are responsible for any and all duties and customs charges that may be incurred.
Overseas customers are advised to check whether customs fees apply in their own country, as Annasoerdolls cannot be held responsible for these when shipping items.

Everything will be shipped to you at your own risk. Please contact me if you would like your purchase to be shipped in a different way (than registered). By ordering you agree to my shop and shipping policies.

If you are you new on Etsy, this is where you can find instructions concerning payments:
http://www.etsy.com/help/article/339

It's quite a story, but to avoid misunderstandings, it is important that you read the terms and conditions.
This way you can be happy with your purchase!
Shipping
Additional costs are shippingcosts. If you would like to upgrade to include a tracking number and insurance on the full value of your order, please let me know and I will let you know the difference to be paid.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred. It is simple and understandable and covers the gamut of taxes and tariffs that various countries may charge. I'm not responsible for delays due to customs.
Shipping will take place as soon as payment is confirmed.

At this time I will only send to your Paypal address.
Significant overcharges in shipping I will refund to you through the same method.

Shipment within Europ will take 3-5 working days.
Shipment outside Europe will take 1-4 weeks.
(This is so indicated by the postal services,
I can not guarantee this. )
Pdf files will usually be send to your email within 24 hours.
Additional policies and FAQs
After one week, a reservation that is not paid, will expire.
I reserve the right to cancel any transaction at my discretion.
If you have any questions, just email me and I will always answer!

Thank you ;)