AnnieDees' Shop Policies
Hi! Welcome to my shop. Hope you find what you're looking for, if not please request a custom item - I love requests!!
I only accept PayPal for terms of payment.
You do not have to sign up for a PayPal account in order to pay with your credit or debit card through PayPal. If you do not have an account and would like to pay with your card, please take a minute to look at how simple using PayPal is -
If an order is placed but no payment is received, I will convo you with a reminder to pay. If no payment is received within 2 days of the convo, I will re-list the item for others to purchase.
All orders are shipped to the address you enter on Etsy, not the address you enter on PayPal. **Please let me know via convo or e-mail if you would like me to ship it to a different address.**
If you need other mailing arrangements, please let me know and I will do my best to accommodate you.
I will ship via USPS for all orders.
It is your responsibility to know about and pay any and all taxes or duties that your country may charge you at delivery. I have no control over these charges, as they are between you and your local government.
Please also be aware that IF your package is held for customs inspection, that your shipment may be delayed. If this happens, you will need to contact your local customs agency for more information.
I purchase a "Certificate of Mailing" for all International orders that shows that the order was shipped through the United States postal service. Once the item is mailed and has left the United States, I can not be held responsible for delayed or lost packages.
Refunds and Exchanges
Please contact me if your purchase it damaged in any way when you receive it or if you're unhappy for any reason. I will only issue a refund if the item was grossly misrepresented.
Additional Policies and FAQs
I love custom requests - please don't be shy!
Check out my sold items for examples of my custom orders.
Last Updated May 19, 2011