AnnieZorzo

Annie Zorzo Accessories

Lismore, Australia On Etsy since 2014

271 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

AnnieZorzo

Annie Zorzo Accessories

Lismore, Australia | 271 Sales

5 out of 5 stars

Shop owner

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Announcement    Welcome to Annie Zorzo Accessories! After graduating from the London College of Fashion with the skills and knowledge to design and create leather bags, I now create an eclectic collection of irresistible fashion bags in leather and fabric on the Far North Coast of NSW, Australia.

My Studio and Shop is located in Lismore. You are more than welcome to come visit, see my products and where they are created first hand. You can also purchase online and arrange for pick-up at my studio. Enter code "PICKUP" to have postage costs removed.

The 2020 Custom Order Waiting List has opened. If you are wanting your very own Annie Zorzo Accessories Bag where you choose your leather and lining fabric and are included throughout the making process with photo updates, message me today to secure your place on my list.

Free post is available on all purchases over $250. Items over $250 have postage automatically removed. Where smaller items add up to over $250, enter the coupon code '250FREESHIP' to have postage fees removed.
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I also create PDF bag sewing patterns for the home sewing enthusiast. You can find my patterns at www.etsy.com/shop/AnnieZorzoPatterns.

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You can follow me on social media to see new designs, detailed photos and how my bags and accessories all come together.
Instagram: www.instagram.com/AnnieZorzo
Facebook: www.facebook.com/AnnieZorzoAccessories

Announcement

Last updated on Aug 10, 2020

Welcome to Annie Zorzo Accessories! After graduating from the London College of Fashion with the skills and knowledge to design and create leather bags, I now create an eclectic collection of irresistible fashion bags in leather and fabric on the Far North Coast of NSW, Australia.

My Studio and Shop is located in Lismore. You are more than welcome to come visit, see my products and where they are created first hand. You can also purchase online and arrange for pick-up at my studio. Enter code "PICKUP" to have postage costs removed.

The 2020 Custom Order Waiting List has opened. If you are wanting your very own Annie Zorzo Accessories Bag where you choose your leather and lining fabric and are included throughout the making process with photo updates, message me today to secure your place on my list.

Free post is available on all purchases over $250. Items over $250 have postage automatically removed. Where smaller items add up to over $250, enter the coupon code '250FREESHIP' to have postage fees removed.
___________________________________________________________________________

I also create PDF bag sewing patterns for the home sewing enthusiast. You can find my patterns at www.etsy.com/shop/AnnieZorzoPatterns.

___________________________________________________________________________

You can follow me on social media to see new designs, detailed photos and how my bags and accessories all come together.
Instagram: www.instagram.com/AnnieZorzo
Facebook: www.facebook.com/AnnieZorzoAccessories

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271 Sales
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Annie Zorzo

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Annie Zorzo

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Average item review
5 out of 5 stars
(66)
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quality 14 shipping 4 customer service 4

About AnnieZorzo

Sales 271
On Etsy since 2014
  • Weekend Bag made to a 'Custard Apple' customer brief in 2008. All these years later, she still loves it!
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Obsessed with handbags? You're in the right place!

Hello and welcome to ANNIE ZORZO ACCESSORIES - my little part of the world and one that has a serious obsession with handbags!

Yes, it's true and I will confess - I love handbags! I love clothes, shoes, scarves and all sorts of jewellery too, but it is handbags that I can't have enough of. And after having sketchbook after sketchbook of handbag ideas, I decided to leave a career in Human Resources to pursue my passion of designing and making my own handbags. First-things-first was to learn how. Enter-in the London College of Fashion, exiting four years later with 1st Class Honours and the skills I needed to make my dream reality. I was now armed with the knowledge and skills to take my sketched designs, develop them into a pattern and then finally turning that 2D sketch into a 3D functional and desirable handbag, using the wonderful medium of leather.

There are two parts of what I do that I love most. First is that last stitch that goes into a bag that finishes the whole thing off. It is that very last stitch that finally makes that scribbled drawing with notes all over it, a real and tangible object. I still sit back, with every piece I finish, in amazement that "I did that"! My other great love in what I do is the joy and excitement my customers get when their order has arrived. While some customers purchase a ready-made bag, some of my others customers wait for months for a custom bag. I like to involve them through the whole process with swatch samples and photos, so they are taking the journey with me as their bag comes to life. For them to finally touch and feel their finished bag, and for me to feel their love for something I've created, makes me want to do it over and over again.

All of my products are proudly designed and handmade, with plenty of love and care, in my little studio on the Far North Coast of NSW. I'm not a factory and as I make all my items, my bags take time to come to life....I'm usually juggling a couple of custom orders at any one time, with ready-made bags and my little family thrown in there as well. Perfectionist tendencies have been my curse throughout life, and while some slight imperfections may exist in my creations, this is to be expected of something handmade. However, if I'm not happy with the finished product it doesn't go out... I want my customers to have the best of what I can create.

Thank you for visiting ANNIE ZORZO ACCESSORIES and for choosing to buy and support Australian handmade. Your support is truly invaluable!

With my warmest regards,
Annie


WHERE ELSE CAN YOU FIND ME....
Facebook: www.facebook.com/anniezorzoaccessories
Instagram: www.instagram.com/AnnieZorzo
Pinterest: www.pinterest.com/AnnieZorzo

Shop members

  • Annie Zorzo

    Owner, Designer & Manufacturer

    While AZA is my passion, I spend my downtime with my 3 gorgeous children, and their handsome daddy. I can't survive without coffee, my friends and my collection of handbags! I love colour, hockey and am grateful for so very many things in this life!

Shop policies

Last updated on September 14, 2017
WELCOME
All of my products are proudly designed and handmade in Australia, with quality materials and plenty of love and care. I make an eclectic collection of desirable leather and fabric fashion bags, soft home accessories and some gorgeous lavender inspired products for relaxation. All the nice things in life that make for a thoughtful gift for that special someone or even yourself!! While some of my designs can be reproduced as you see them, others are a wonderful lucky-dip where you just tell me the colours and theme, I'll make you something that suits and you get a beautiful surprise in the mail!

I am a bit of a perfectionist (yes it's a curse sometimes) and take a lot of time and care when manufacturing each item. However as they are handmade and not mass produced in a factory there may be some imperfections which is to be expected. Where I am not satisfied with the finished product because of some imperfections, I sell these at reduced prices in my SAMPLES & SECONDS section and detailing the imperfections so you know what they are.

I've also taken great care in photographing each product the best I can in natural light. However, there may be some colour/contrast/brightness variations between different computer screens and the actual product. Please keep this in mind when you receive your purchase. Your satisfaction is very important to me, so if you do have any concerns with your purchased product, please message so I can resolve your concerns.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
It is important to me that you are satisfied with your purchase and my service to you. If you are not happy due to it being faulty in some way, please contact me to discuss refund/exchange options within 7 days of when you receive the order. 



Please note, should you wish to refund or exchange your purchase due to some fault with the item, I require the item purchased to be returned to me in the original condition you received it (i.e. packaging and wrapping). Your original postage costs can not be refunded or reimbursed and the cost of returning the item to me is at your own expense.

I do not refund/exchange if you simply change your mind, and I do not refund/exchange on SAMPLES & SECONDS.
Payment
I ask that you finalise your purchase within 5 days of placing your order.
You can pay for your order by:
- Direct Debit (please contact me for details), or
- Paypal. Please note you do not need a PayPal account if you are paying with a credit card.
- Redeeming an Annie Zorzo Accessories Gift Voucher.

When redeeming a Gift Voucher/s and the purchase & shipping is less than the Gift Voucher, the 'Other' payment type must be used. The 'Other' payment method is for the exclusive use of Gift Vouchers. No other payment forms will be accepted through 'Other' and orders not utilising a Gift Vouchers will be cancelled.

Orders will only be shipped after complete payment has been received.
Shipping
Please ensure your postal address in both your Etsy account and Paypal account are correct to ensure your purchased item arrives safely. Where parcels are undeliverable and have been returned due to an incorrectly listed address, it the responsibility of the purchaser to re-pay any postage costs to the new address.

Standard delivery uses Australia Post. Where your purchase requires a large box, a courier service is sometimes used.

Purchases less than $250*...... delivered by Australia Post using standard Australia postage. Signature Delivery can be arranged for an additional postage charge. Overseas customers, please message me to inquire about shipping costs to your country.

Purchases of $250 to $299*...... Free standard delivery! Yay! Only applicable on domestic Australian orders. Overseas customers, please message me to inquire about shipping costs to your country.

Purchases of $300 to $349..... Free Signature Delivery! Yay! Only applicable on domestic Australian orders. Overseas customers, please message me to inquire about shipping costs to your country.

Purchases of $350 or more..... Free Insured Signature Delivery!! Yay!! Only applicable on domestic Australian orders. Overseas customers, please message me to inquire about shipping costs to your country.

Note * - due to the time it takes me to make each item, I am unfortunately unable to replace any items that have been lost in the post where a signature delivery has not been used. If you would like to add signature delivery, the option is available upon checkout.

SHIPPING TIMES
Once payment is received, your purchase will be posted within 3 days - in most cases within 24 hours. Please allow 1-14 working days for shipment within Australia - depending on your location, and longer during busy times such as Christmas. If your purchase is required urgently, please contact me to determine extra Express Post charges applicable.

I am happy to arrange delivery to international locations. Delivery to these areas may take longer due to distance and customs, and the purchaser is responsible for any customs or duty chargers. Please contact met to arrange international delivery and adjust the postage charges as required in the 'shipping' section.

Local pick-up is available for Northern Rivers NSW. Please contact me to arrange to arrange local pick-up times and to remove the 'shipping' fees from the item.

PACKAGING
All orders are carefully packaged to ensure you receive them in the best possible condition.


Additional policies and FAQs
CAN'T FIND WHAT YOUR LOOKING FOR:
I create a variety of products. Generally while I can re-create something I have made previously, I usually only make one at a time using a particular combination of leathers and fabrics. If you can't find exactly what you're after here, please be sure to go over to my other on-line store - www.madeit.com.au/AnnieZorzoAccessories - where you may find the colour combination you are searching for.

CUSTOM & BESPOKE ORDERS:
What I love about Custom and Bespoke orders is that I'm making something that I know you will love. But what is the difference between a custom and a bespoke order.

A Custom order is where you select your own leather and fabric, from what I have in stock or can source from my suppliers, for one of my standard designs. Custom Orders will usually take 3 weeks to complete and a 50% deposit is required, unless other arrangements (such as Lay-by) have been made.

A Bespoke order is where you have a specific bag in mind that requires me to completely design and sample a pattern to your specifications. Any alternations to an existing design is also a bespoke order as patterns require re-working. This is a lengthy process and can take 8 weeks or more. A Bespoke order sometimes does not have a final price until after the pattern and sampling is completed. A non-refundable Bespoke Fee of $50 is required for the pattern and sampling to be undertaken. After which a 50% deposit is required on the final product before it is commenced.

There are limited spots available for Custom and Bespoke Orders. Please contact me to discuss your requirements and book your spot

For both Custom and Bespoke orders, the balance owing on your item is required upon completion and before delivery is arranged. I reserve the right to on-sell the product to another party if the balance of payment has not been made despite repeated attempts to contact you.

LAY-BY:
I am happy to offer Lay-by on any of my products, or a combination of my products, whereby a purchase price + postage is of a value of $100 or above. A $5 Lay-by fee is charged for this service and a 20% deposit is required to secure the Lay-by. All Lay-bys require a payment every two weeks and the whole Lay-by period must not exceed 90 days. Please contact me for full terms & conditions if you are interested in this purchasing option on any of my products/combination of products.

GIFT VOUCHERS:
On occasion Gift Vouchers will become available in set values of $50, $75 and $100. They are valid for 12 months from the date of purchase and other Terms and Conditions also apply. If there are none currently listed but you would like a voucher, please contact me.

LOYALTY REWARDS:
I value my customers and nothing pleases me more than for you to be happy with your purchase so much that you come back to purchase again. As such I am pleased to offer returning customers a special Loyalty Reward code in order to receive discounts on a future purchases. This code is subject to the following terms and conditions:
1) Loyalty Rewards can only be redeemed on ready-made items.
2) Custom orders are not included in the Loyalty Rewards discounts.*
3) Loyalty Rewards are only available to previous AZA customers.
4) Orders received through the sharing of the Loyalty Reward code will be cancelled.
5) Orders received where the Loyalty Reward code has been applied incorrectly will be cancelled.

* Please note that I do not charge extra for custom orders. I am unable to offer the same Loyalty Rewards to previous customers on customs orders, due to the considerable amount extra time spent on custom orders.

GIFT WRAPPING:
I am happy to gift wrap should any items purchased be a gift. I wrap in pink or white tissue paper with hemp twine and attach a gift tag with your handwritten message. If you would like your purchase delivered directly to the gift recipient, please let me know where you would like me to send it to. Please contact me if you require this service at no cost to you.