Wedding Jewelry, Custom Bridal and Fashion Jewelry
AnnsCrafts' Shop Policies
All jewelry is silver plated, gold plated, gold filled, and sterling silver. If you would like an alternate color, metal or size, please contact me. Most of my items are custom made so feel free to contact me regarding changes you may like. I will do my best to
accommodate your request.
Orders will be shipped in a gift box. I am also happy to include a gift message,
please leave your message in note to seller at checkout or contact me.
I accept Paypal and credit cards.
Orders will ship after payment is received. E checks processed through
Paypal can take 5-7 days to clear.
Connecticut residents will be charged state sales tax.
I ship USPS. All orders will be shipped to your Etsy address unless you have contacted me prior to purchase. If your purchase is a gift, I will be happy to ship it directly to the recipient. If you need to receive an order quickly please contact me for alternate shipping options. I do provide a tracking# for all US orders.
Most of my items are custom made, please check individual listing for shipping time
as they do very depending on complexity and order size.
International orders can be done upon request so please feel free to contact me.
Please allow plenty of time if ordering gifts as I cannot guarantee delivery time. International orders are shipped First Class International. Any customs charges are the responsibilty of the buyer. I am required by law to declare the actual value of the item sent abroad. Tracking is not available to most International countries.
Refunds and Exchanges
Your satisfaction is important to me, if there is a problem with your order, please contact me immediately.
Refunds will gladly be made within 14 days of purchase.
Please contact me prior to returning, refund will be made after
I have received item. Return must be mailed back within 3 days of our contact.
Refund will not include original shipping, unless item was received damaged. Items must be in original condition and packaging.
Additional Policies and FAQs
Custom orders are welcome, please contact me for more info. Please allow additional time for custom orders.
Wholesale orders will be considered please contact me.
All items are not suitable for children under CPSIA guidelines.
Last Updated September 17, 2014