AnnyMayCraftSupplies' Shop Policies
Welcome to my craft supplies shop. :)
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~ Facebook: www.facebook.com/AnnyMayeco
~ Twitter: @annymayeco
My pattern shop on etsy: https://www.etsy.com/shop/AnnyMayPatterns
Do not hesitate to communicate with me; it will be a pleasure to answer your questions.
You can pay through Paypal, credit cards and Etsy gift cards.
You can enjoy discounts coupons on larger orders:
5% OFF Orders $50.00 to $99.99 Checkout Code is: Rebate5
10% OFF Orders $100.00 to $199.99 Checkout Code is: Rebate10
15% OFF Orders $200.00 to $399.99 Checkout Code is: Rebate15
20% OFF Orders $400.00 and over Checkout Code is: Rebate20
AnnyMay Craft Supplies ships worldwide. We always ship your order within 24-72 hours but we don't ship on weekends and holidays. We will inform you when we'll post your purchase.
All packages will be shipped only to the address provided with Paypal or Etsy.
(¸.·´ (¸*´¨(♥ DELIVERY TIME:
Canada: 1 - 2 weeks
USA: 1 - 3 weeks
International: 1 - 4 weeks
Items are carefully wrapped and/or boxed and sent via Canada Post letter mail or light packet (to keep our postage costs down, no tracking or insurance is included). Mail upgrades and insurance are available upon request; please contact us for revised shipping fees.
Shipping fees cover the cost for mailing, packaging, and handling.
If you are ordering outside of Canada, your order may be charged customs fees ~ taxes, duties, processing fees, etc. ~ when it arrives. The shipping charges you pay do not include customs fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information.
Refunds and Exchanges
Please contact me if their is any issues at all with your product. We strive on your 100% satisfaction!
If you are unhappy with your purchase, please contact me and return it within 7 days upon reception. You will be reimbursed for your purchasing price only - not shipping. Products must be in condition received. Buyer is responsible for paying return shipping. Once returned item is received, I will issue a credit within 3 days.
Additional Policies and FAQs
Dear Canadian customers, please note that due to various government rules
and regulations, I must collect the appropriate taxes based on your
province. (GST or HST or TVQ)
* Variations and One of Kind pieces:
Please be aware that natural products can present variation on color, shape and size. Each dye batch will also present a slight variation, so just to make sure you have the same bead color, get as many beads as possible to finish your project. Some of our beads and jewelry are “One of Kind” and we may not get it again.
Last Updated March 26, 2015