AntiqueVelvetGloves

ANTIQUE VELVET GLOVES

City of London, United Kingdom

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    DISCOVER MORE SALES AND OFFERS ON
WWW.ANTIQUEVELVETGLOVES.CO.UK


View our unique collection of fine antique jewelry from the traditional to the unusual. Unique handcrafted masterpieces from past times from the collections of Three Sparks Antiques ltd and unique unusual pieces from Vanitas Vintage Collectable ltd


"Looking back to past times, when we really appreciate meaning of life through art and jewelry.
With each antique jewel, we are not paying just a ring or a pair of earrings or a necklace...
...we are buying a piece of heart, a moment of pure joy, a moment of someone's life"

Announcement

Last updated on Jan 8, 2020

DISCOVER MORE SALES AND OFFERS ON
WWW.ANTIQUEVELVETGLOVES.CO.UK


View our unique collection of fine antique jewelry from the traditional to the unusual. Unique handcrafted masterpieces from past times from the collections of Three Sparks Antiques ltd and unique unusual pieces from Vanitas Vintage Collectable ltd


"Looking back to past times, when we really appreciate meaning of life through art and jewelry.
With each antique jewel, we are not paying just a ring or a pair of earrings or a necklace...
...we are buying a piece of heart, a moment of pure joy, a moment of someone's life"

Items

 
Pasquale Rossi

Contact shop owner

Pasquale Rossi

Reviews

Average item review
5 out of 5 stars
(58)
See reviews that mention:
Quality 8 Shipping 21 Customer service 21

Shop policies

Last updated on May 27, 2019
Welcome to our unique collection of fine antique jewelry from the traditional to the unusual. Unique handcrafted masterpieces from past times from the collections of Three Sparks Antiques ltd, Vanitas Vintage and Collectable ltd and Manuelle ltd. We hope you enjoy our selection and feel free to contact us sharing your passion with us asking how many questions you wish.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We offer a 7 day money back guarantee if you are not happy with your purchase.

Buyers must notify us within three days from the date of “acceptance” of delivery of the item and we will guide you through the whole process of return.
The item must be shipped insured and tracked as it has been received.
All Shipping costs are none refundable. NO REFUNDS ARE GIVEN IF THE ITEM HAS BEEN RE-SIZED, ALTERED, DAMAGED OR TAMPERED WITH IN ANYWAY.

Returned International packages MUST be clearly marked -RETURNED GOODS - to avoid Customs Charges. In the event of Customs Charges we will insist the buyer covers this charge until the right to appeal is completed. Please consider before you make an offer.

NO PARTIAL REFUNDS WILL BE GIVEN. We provide friendly service. Please note gems sizes are only estimate. Please bear in mind that our jewelry is antique and will not be in "as new" condition. We are committed to customer satisfaction in case you are not entirely happy with your purchase we will gladly offer you full refund (except shipping cost which is entirely on buyers end). In case of return please contact us within 7 days of receipt of your purchase.
Payment
We accept PAYPAL payment , credit or debit card payments through etsy and bank transfer, if you need any help feel free to contact us.

It would be appreciated if the payment could be made at time of purchase.
If the payment is not made within 48hrs, I may presume you are a non paying buyer therefore the transaction will be cancelled and item not payed will be re-listed.

International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying, contact us for any question we will be happy to help..
Shipping
We pack our gems into elegant Gift Boxes and additional Bubble wrap and padded envelope for safe delivery.

Items will be dispatched within 2 working days after payment is accepted.

Shipping whitin the UK is via Royal Mail Special Delivery Guaranteed™ insured and tracked.
Non Uk orders are shipped via International Signed For mail or DHL express courier, all insured. Please include your phone number with your order.

Please note that due to shipping and insurance limitations we cannot send packages the Russian Union.
If you have an international address, please let us know before you confirm your order. Please include your phone number with your order.
Additional policies and FAQs
PLEASE BE AWARE that many countries charge import tax on jewelry. Tax levels vary by country, but we will always try our best to help you.
This tax is the responsibility of the buyer. Please know your import tax level before purchasing. We do not not ship items stated as gifts, please don't ask. Thanks!

If you're interested in getting an estimate on what the duties will be on a certain item, we recommend the website http://www.dutycalculator.com/ to help you estimate this additional cost.

Also, please be aware that if we ship an item to you, and you refuse shipment, you are still responsible for the Customs fees.

LAYAWAY

We offer a layaway program for our customers depending on the item.
Customers must put a 20% down as non-refundable deposit in order to secure the purchase. The customer must pay off the ramaining amount between 2 or 3 months in a monthly payment program. For instance, if an item is £ 1000 the customer must put a down payment of £200.00 and pay the rest divided for 2 or 3 months per each month.

Each Layaway will be scheduled according to the item chosen and the customer's needs.

All layaways are non-refundable.
Each payment must be done within th established date.
If the customer decides they do not want the item or do not pay within the 2 or 3 months plan, the down payment(s) become store credit.

If you want to set up a layway plan do not hesitate and ask.
Privacy
We recognize the importance of protecting the privacy of the personal and financial information of each of our clients and visitors.

We do not sell, rent or disclose your names, addresses, email addresses or any other personal information of any kind to any entity outside of Antique Velvet Gloves except to process your order and ship to you, unless required by law. We do share limited specific information to third parties (such as DHL) to expedite and facilitate the transport of your purchases.

We take all reasonable precautions to protect all personal data users may input via Etsy,

however, we cannot be responsible for and therefore exclude for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons.


Information We Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why We Need Your Information and How We Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.




Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.




How to Contact Us

For purposes of EU data protection law, We, AntiqueVelvetGloves, are the data controller of your personal information. If you have any questions or concerns, you may contact us at antiquevelvetgloves [!at] gmail.com.