AppleBerryCreations' Shop Policies
Welcome to AppleBerry Creations and thanks for visiting!
I'm happy to accept payment through PayPal or Direct Checkout. Both are simply the gateway for credit card payments.
Ohio residents please note: 6.75% sales tax will be added to your purchase.
Please be sure your address is correct. I ship to the address listed on your account.
I use the United States Postal Service for most orders. Shipping costs are listed with each item and are combined for multiple item purchases. The price includes delivery confirmation for domestic orders and a minimal amount for packaging.
First Class domestic mail generally arrives in three to five days.
ATTENTION INTERNATIONAL CUSTOMERS: Orders are typically sent via First Class International mail. That type of mail is the most economical. HOWEVER...it also has the fewest services attached. First Class Mail has a tracking number, but that number is often not scanned by postage handlers outside the USA. International First Class Mail can take up to six weeks (sometimes longer) to arrive.
Another option is International Priority Mail. It is more expensive, but includes a reliable tracking number and insurance. Packages typically arrive (for most countries) in six to ten business days (although this estimate is not guaranteed). This method of mailing also includes insurance. If you are interested in upgrading your postage to International Priority Mail, please contact me for a quote.
Customs Duty, Excise Duty, and import VAT are the responsibility of the buyer. I am required to declare the actual value of the order on the customs form. I have no way of knowing what the fees may be in your country. These fees must be paid by you once the goods have arrived in your country but before the goods are delivered....In addition, there may be a handling fee to pay to the carrier."
Refunds and Exchanges
I want you to be happy with your purchase. If there is an issue, please contact me right away so that I can have the opportunity to work with you to make things right.
Additional Policies and FAQs
I do not include an invoice with packages to save paper. The invoice is available online if you would like a printed copy.
Sugarcreek Township, Ohio, USA
pryan [!at] woh.rr.com
Last Updated December 27, 2013