AppleBerryCreations

Dayton, Ohio · 891 Sales

AppleBerryCreations

Dayton, Ohio 891 Sales On Etsy since 2010

5 out of 5 stars
(323)

Shop owner

Pam R

Contact

Pam R

Contact shop owner

Pam R

About

Welcome to Appleberry Creations and thank you for stopping by. I'm Pam and my current favorite hobbies are sewing and painting with a bit of card making thrown in. I live near Dayton, Ohio with my husband and multiple pets.

I participate in about 8 festivals a year and display my designs at Antiques Village.

Shop members

  • scrubbies

    Owner

Shop policies

Last updated on May 16, 2018
Welcome to AppleBerry Creations! Thank you for visiting!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I want you to be happy with your purchase. If there is an issue, please contact me right away so that I may have the opportunity to work with you to make things right.

If your package seems lost but the tracking shows it has been delivered, first look near each door and ask neighbors and other members of the household. Your postmaster should be able to give you the GPS coordinates of the delivery. The USPS takes mail fraud very seriously. You may submit a complaint at this link:
https://postalinspectors.uspis.gov/investigations/mailfraud/fraudschemes/mailtheft/ReportMailTheft.aspx. I will need this report to file an insurance claim.
Payment
I'm happy to accept payment through PayPal or Direct Checkout.

If you live in Ohio I must charge 6.75% sales tax.
Shipping
Please be sure your address is correct. I ship to the address listed on your account.

I use the US Postal Service for most orders. Shipping fees are listed with each item and are combined for multiple item purchases. The price includes delivery confirmation for domestic orders and a minimal amount for packaging.

First Class domestic mail generally arrives in three to five days.
.........
INTERNATIONAL CUSTOMERS: I usually ship via First Class International mail. This is the most economical. HOWEVER...it also has the fewest services attached. First Class has a tracking number, but the number is often not scanned after leaving the USA. International First Class Mail can take up to 6 weeks (sometimes longer) to arrive.

Another option is International Priority Mail. It is more expensive, but includes a reliable tracking number and insurance. Packages typically arrive (for most countries) in 6-10 business days (although this estimate is not guaranteed). If you are interested in upgrading to International Priority Mail, please ask me for a quote.

Customs Duty, Excise Duty, and import VAT are the responsibility of the buyer. I am required to declare the actual value of the order on the customs form. I have no way of knowing what the fees may be in your country. These fees must be paid by you once the goods have arrived in your country but before the goods are delivered....In addition, there may be a handling fee to pay to the carrier.
Additional policies and FAQs
I do not include an invoice with packages to save paper. The invoice is available online if you would like a printed copy.
Privacy
AppleBerry Creations only uses personal data obtained through Etsy for business purposes. The customer information received by AppleBerry Creations from Etsy is used for Etsy-related communications and transactions only - for example, to fulfill your order, communicate about an order, solve delivery issues, settle disputes, provide customer support, and any necessary use to complete or settle a customer transaction or issue.

Personal details, i.e. name and address, are used for the purpose of shipping orders. This information is shared with the United States Postal Service for the purpose of delivering your order. Customer details are retained for legal, business, and tax records only, and for a period of 6 years. We do not retain, reuse, or transfer personal data for any other purpose.

HOW TO CONTACT US
If you have any questions or concerns, the best way to contact us is through a private conversation through Etsy. Once you place an order through our shop, your order's packing slip will contain our mailing address which you can use to contact us through regular mail.