Announcement PLEASE NOTE: Now offering FREE Domestic Shipping!!!! Shop with ease! We are happy to exchange any item if it is not the right size or the perfect choice! You can call us if you need to see if we have your size or for a custom order at 931-842-0941 FedEx and Express mail available.
PLEASE NOTE: Now offering FREE Domestic Shipping!!!! Shop with ease! We are happy to exchange any item if it is not the right size or the perfect choice! You can call us if you need to see if we have your size or for a custom order at 931-842-0941 FedEx and Express mail available.
miao333 on Oct 22, 2016
Great ring! Fast shipping! Thank you.
Arcanum Designs moves to the United States
Tacey Anderson grew up in the Jewelry business. Her parents had a shop in a house in Stamford CT which slowly took up every room in the house with 35 employees. When she was 13, they moved the shop to a commercial location in Stamford. Both her parents have passed away and the store was closed in 2010.
Tacey graduated from GIA as a gemologist in 1981 and spent 10 years as a store manager, then Island Manager, then Buyer in St Thomas, Virgin Islands. After a 18 month stop in Switzerland, she moved to Australia.
At that time, she was still working for a company in the Virgin Islands buying diamonds and gemstones and opened her own Diamond Import Business in Melbourne. But, the puzzle ring business which was the cornerstone of her parents business called her back.
She resumed making the puzzle rings in a small 15 foot shed in Warrandyte Australia, going to craft shows every weekend. The business built up and within a few years she was making them for 72 stores in Australia.
In 2007, her mother was diagnosed with Cancer and her late husband, Rob immediately put her on a plane back to CT to care for her. He joined her in 2008 and Arcanum Designs was born in the United States.
Since then Tacey bought a 150 year old farmhouse in middle Tennessee. She married Jeff in 2014 and built a new 24' x 60' workshop on the property where every piece of jewelry is designed and crafted.
The puzzle rings are still a huge part of the business but she also specialize in custom pieces. The business has grown and as a motorcycle enthusiast, Tacey works to produce quality custom work for over 50 motorcycle clubs across the United States.
Our motto in the shop is...."If you can dream it, we can make it!"
I am a Graduate Gemologist and jeweler. My father/best friend/mentor, Jose Grant, introduced the Puzzle Rings to the USA after spending several years in Saudi Arabia during WW2. He taught me the craft before he passed away in 2010 at age 102
Chris has been with Arcanum Designs since 2013. She pulls waxes, quenches and cleans up the castings, de-burring, flap wheeling and has become excellent at enameling. When needed, she jumps into the shipping slot. A very artistic and creative lady!
Jeff, my husband and supporter. When things get too busy he is always ready and willing to help out in any way. Unfortunately he always seems to get the dirty jobs like quenching (Chris likes that) or running to the post office.
Cassie "The Brain", is the photographer, computer wizard, website and Etsy maintenance person, bookkeeper, shipper and packer. I'm sure she does more in her 2 days of work per week but it eludes me at the moment.
Meet Jake (not from State Farm). This photo truly represents what he does most days. A valued member of our team who is always there to dole out love and affection when he is not dreaming.
Meet Casper, our senior member (who yes argues with Jake as to who get the prize spot under the desk) . He will always warn us when a Coyote, UPS, Fedex, USPS or the cows enter his work space (many acres).
Goofy, a senior member is the quintessential Drama Queen! Life revolves around him and he is the center of the universe! Ever alert, he will follow us from one part of the shop to the other making sure the dog bed nearby is comfy and well used.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
- Other Method
We accept personal checks, money orders, credit cards, and paypal. Once your personal check clears, shipping will be completed. Custom orders will begin once payment is made.
We cannot be responsible for items lost or damaged in shipping. If you want insurance, you must request it!
Refunds and Exchanges
We do not accept returns except for exchanges or store credit. If your jewelry doesn't fit or is not quite what you expected, please contact us to correct the issue. Custom orders are not eligible for exchange unless there has been a mistake in ring size.
Remember, the correct ring size is important.
Additional policies and FAQs
If you have any questions, please convo us anytime!