ArctangentGemworks

Arctangent Gemworks: Custom-Cut Gemstones and Jewelry

Odenton, Maryland

ArctangentGemworks is taking a short break

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Note from shop owner Hi, I'm taking a break from Etsy.

Note from shop owner

Last updated on May 10, 2022

Hi, I'm taking a break from Etsy.

Eric Hoffman

Contact shop owner

Eric Hoffman

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Shop policies

Last updated on May 9, 2022
I primarily do custom work in precious metals and leather, so I welcome you to make a request through a convo!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If for some reason you don't like what you received, by all means contact me! We'll work something out, whether it be an exchange, refund, etc. Again, since most of my work is through Alchemy, I will hopefully have confirmed the design through photos, and once you approve a prototype, I don't expect too many issues to arise. Again, just contact me and we'll work something out--I don't want any unhappy customers!
Payment
My general sales terms are "payment due upon completion", although I generally like to require half up front for any custom work. If your order is particularly large, I may ask for payment after you approve the prototype.
Shipping
I have no problem with international shipping, and if you want me to insure your shipment, just ask!