Arctida's Shop Policies
Welcome to my Etsy shop and thanks for stopping by!
In my shop you'll find handcrafted artisan jewelery designed with precious/semiprecious gemstones, Swarovski crystals, freshwaters pearls, and precious metals. Most necklace can be made longer or shorter and earwires can be changed to match your preferences. All of the pieces you see have been handcrafted by me, in my pet free & smoke free studio. The quality and authenticity of materials is guaranteed.
If you have any questions about anything, please convo me!
You can find out more about me and my creations on
My blog: http://arctida.blogspot.com/
If you are new to Etsy, here is an excellant tutorial to help you at checkout time! http://www.etsy.com/help_guide_checkout.php
Commissions and special orders are most welcome!
My Best - Alecia
Payment can be done by PayPal, I also accept credit, debit cards and Etsy gift cards throughout Etsy Direct Checkout.
Please notice! You do not need a PayPal account to pay for your order through PayPal. Click the payment button and it will give you the option to pay with credit card without signing up for a PayPal account. (Follow these instructions to pay using a credit card: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ )
Within the EU you can also pay by direct bank transfer (I will send you the BIC and IBAN code, so you don't have to pay for an international bank transfer).
In case of any custom fees, duties or taxes they are the sole responsibility of the buyer.
When payment is received I'll ship your order within 3-21 business days (check the item description for exact amount of extra days). All shipping is first class airmail (non-trackable). Everything will be safely packaged in a padded envelope. I bubble wrap the items themselves as well for additional safety.
US, Canada - usually it arrives within 2 weeks.
Australia, NZ - 2 weeks + add some days to be safe.
Europe - usually takes 1 week.
BUT - unexpected things can happen - like random custom controls which can take up to six weeks. Please, keep that in mind. I can't guarantee, just hope :)
I cannot be responsible for damaged and/or lost packages. After I ship them out, there is no way to track or trace. If packages go lost please let me know, so that I can send a complaint to the Swedish Post. They will try to retrieve the package. This procedure can take several months. Please allow 15 office days for an item to reach you before contacting me.
Insurance and traceable shipping:
If you want Registered mail (with insurance and traceable shipping), once you've added an item to your Shopping Cart, navigate to your Cart by clicking the Cart link in the top right of any page. You can then select a Shipping upgrade from the Shipping Options dropdown menu located to the right of your item. The cost for the insurance and traceable shipping is 14$.
Refunds and Exchanges
If you, for any reason, like to return any of your Arctida items (Except for Tutorials!) this is fine with me as long as it's happens within 14 days after receiving the item BUT! I only take back items if they are the same item I shipped to you - in the original packaging and they must be unworn! I will refund your money after the item has been returned to me.
Refund policy does not apply for tutorials, only for jewelry items. All my Tutorials are Non-refundable!
Additional Policies and FAQs
I have a feedback policy that I don’t leave feedback before a buyer. I see the feedback as a guarantee that the items have arrived and that the buyer is happy and the deal is closed. I hope you don’t have problems with that.
I am only selling the physical item, not any of my rights. For example, when I sell a necklace, I am only selling the piece of jewelry. The buyer is not entitled to duplicate the necklace without my express permission.
Arctida © 2001-2014. All rights are reserved. No reproduction or duplication is allowed.
Frakten är gratis inom Sverige. Vid rekommenderat brev tillkommer dock alltid en kostnad på 50 kr (se övriga vilkor på www.arctida.com)
Du har 14 dagars öppet köp. Kontakta mig innan varan returneras.
Om du betalar med VISA eller annat kort, klicka på Paypal-symbolen. Alla kortköp går nämligen via Paypal, men du behöver INTE ha ett Paypal-konto för att genomföra köpet. Paypal administrerar endast ditt kortköp.
Om har du problem att genomföra köpet kan du kontakta mig och betala via bankgiro/bankkonto istället.
Last Updated September 21, 2014