My goal is to provide my customers with jewelry that they will cherish for many years to come and it’s very important to me that you are satisfied with your purchase. I make all of the jewelry in my shop by hand and you should expect to see the small irregularities that are inherit in any handmade item (I believe that it’s those irregularities that give a handmade item its special charm). I’ve made every effort to give detailed and accurate descriptions of my jewelry regarding dimensions and materials and I’ve taken care to make sure that the photos accurately represent the piece that you are purchasing. Please be aware however that, in most cases, the photos accompanying the listing will not be of the exact item that you are ordering but will be a close representation of what you can expect to receive, including the types of irregularities associated with a handmade item. Please take a moment to carefully review the photos and the item description before placing your order.

A NOTE ABOUT COMPUTER DISPLAYS: Please be aware that, due to the variations between the color fidelity of computer displays, the color or your item my not exactly match the item as seen on your computer screen.

If you are dissatisfied with an item, return it within 7 days of receipt and I will issue you a refund or exchange*. Please understand that custom orders are not eligible for refund or exchange. If you have placed a custom order and it does not meet with your expectations, contact me and I will make every effort to resolve the problem.

In regard to ring sizing: it is the buyer’s responsibility to provide an accurate ring size when purchasing rings. If you are unsure of your ring size, please have a jeweler measure your finger to determine your correct ring size (U.S. Standard). You may also purchase a Multizer from my shop in advance of placing your ring order.

*Shipping costs are non-refundable and the customer must cover the cost of shipping for returns and exchanges. If the purchase price of the item being exchanged differs from the new item I will either (1) refund the difference if the new item has a lower purchase price or (2) I will set up a custom order for the additional cost if the item is of a higher price. Exchanges or refunds cannot be issued until I have received the original item back. Please note that I cannot be responsible for returned items that are lost or damaged during shipping so I would encourage you to chose a shipping method that offers tracking and insurance when returning an item.

I accept Etsy Direct Checkout and PayPal.

I am a PayPal Verified member

PLEASE NOTE: "Ready to Ship" times posted for each item are estimates only. I make each item to order, by hand, by myself. While I make every effort to ship within the posted times on rare occasions my production times may run beyond the estimate. In the event that I am unable to ship within the estimated time I will contact you with a revised production time estimate. If you have a critical deadline that must be met (i.e. wedding date, birthday, anniversary, etc.) please make sure to let me know in the Notes to Seller section at checkout.

All orders are shipped USPS first class mail unless shipping is upgraded. All items ship from with the United States.

SHIPPING TRANSIT TIMES

Domestic:
U.S. First Class - 2-5 Days*
U.S. Priority Mail - 1-3 Days*

International:
U.S. First Class Mail International - Varies by Country
FedEx International Economy - Varies by Country (Usually 5-10 Days)

Delivery times are based on what is posted on the U.S. Postal Service and FedEx websites. These times are guidelines and are not guaranteed. Please be aware that I cannot be responsible for deliveries that are delayed during transit.

INTERNATIONAL CUSTOMERS PLEASE NOTE: Some countries have restrictions against shipments that contain precious metals. It is the buyer's responsibility to be aware of their individual country's restrictions. I cannot be responsible for items that are seized or delayed due to customs violations. If you are unsure as to whether or not you can receive a certain item please check this page for more information http://pe.usps.com/text/imm/immctry.htm

For orders outside of the United States, any customs fees, duties, taxes or any other additional fees levied by the buyer’s government will be the sole responsibility of the buyer.

DAMAGED ON DELIVERY
If you received a damaged shipment please contact me immediately for instructions.

UNDELIVERED SHIPMENTS
If you do not receive your order within a few days of the expected delivery please contact me. Be advised that on U.S. First Class International orders, delivery confirmation is only available to select countries. Refunds for lost shipments will only be issued for items with shipping that includes delivery confirmation and that do not show a status of delivered.