Announcement Looking for unique jewelry? handcrafted earrings, pendants or brooches, original designs, funny or elegant, you choose!
Looking for unique jewelry? handcrafted earrings, pendants or brooches, original designs, funny or elegant, you choose!
ArtAragas is a project born from the passion for the handcraft and the artistic sensibility that all our family members share.
Explore the colours and the beauty of the items we have created for you!!
For any questions or comments, feel free to send a conversation, it will be a pleasure to answer you.
Follow us in Facebook: https://www.facebook.com/pages/ArtAragas/268341436571988
Accepted payment methods
We will expect the payment to be completed within 3 days after the purchase. Your item will be shipped only after the payment is cleared. All orders will ship within two working days after receiving payment.
We ship via National/International Certified mail (Correos service) and it takes about four working days for Europe and about 2 to 3 weeks for rest of the world (shipping time is not ArtAragas responsability, it depends on the mail service). After we ship the item we'll inform you via email about the package's tracking number. You'll also receive the note from Etsy once your order has been shipped. :) Please be aware that someone will need to sign the delivery confirmation slip.
In the case that Pay Pal and Etsy addresses don't match we will ship items to the Etsy address. You can change shipping address after purchase if your order has not been shipped already. Please, contact us with the correct address as soon as possible.
Shipping wil be made ONLY after receiving the payment!! Purchase will be nullified if payment is not received during a week after purchasing.
Your purchase will be packaged with care and decorated, and then it will be packaged in protecting envelope. Picture on the items description is just an example. ArtAragas is not responsible of shipping losts or damages.
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
NOTE FOR U.S.A. BUYERS!!! Due to increased security measures in the States there are some major delays in delivering International packages to US addresses. The reason is a change that recently was made in the scanning process of the international packages. It leads to up to a month delay for some of them. Please have in mind that it might take that long for you to receive the items and that there is nothing we can do to speed up the process. Thank you for the understanding!
Refunds and Exchanges
Returns and exchanges are always welcome (except for customized and personalized items). The time-frame is 7 days after you have received the package and you will be responsible of the return shipping costs. Please send it back insured otherwise we can't be responsible for any loss or damage during the return of the piece. Refunds will take place only after the item arrives to us unworn and in a perfect condition.
Item cost and original shipping costs will be refunded if the buyer is not satisfied with the product or if there is any manufacturing defect. Etsy and Paypal fees are non-refundable in any case. Package is considered as lost if it doesn't come within 1 month from posting date and tracking info approves that. We will fill in the claim about the lost on our own, but er wion't be responsabli of any damage or lost during shipping.
Additional policies and FAQs
All customized items will have an adittional charge and processing time could be higher. Ask us for information.
Keep in mind that humidity can oxidize the wire during the shipping process or while you have the item stored at home. In that case, if wire looks blacken, just clean it with a bit of bicarbonate: mix a pinch of bicarbonate with a water drop and with your fingers gently rub the wire with that mix. Then just clean it with cold fresh water and dry it with a piece of paper or a towel.
If you have any questions feel free to contact us any time.