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ArtByMitchellFineArt's Shop Announcement

Mitchell is a full-time abstract artist. Each painting is an original. This one of a kind artwork will arrive to you on a gallery back wrap stretched canvas, signed/dated, edges painted and ready to hang right out of the box. Signed and dated on back, and signed on the front corner and each paintings comes with a Certificate of Authenticity included.

*I ship to most International locations including CANADA , UK and AUSTRALIA:
- USA: UPS Ground Insured (expedited upgrades available)
- Canada and UK: USPS Priority Mail w/tracking
- Australia: DHL or FedEx via Forwarder (only possibility to ship larger pieces not accepted via regular carriers, transit time 7-12 days)

Please note some countries have specific size limits out of my control. If you do not see your country displayed in a certain listing please contact me about shipping possibilities. I do provide combined shipping discounts when you purchase art that can be packaged together, both domestic & international. Email me for a quote and please include your country, city & post code. To purchase his paintings vist his Etsy Shop at : http://www.etsy.com/shop/ArtByMitchellFineArt?ref=si_shop

Thank You for visiting my shop,

Mitchell

ArtByMitchellFineArt's Shop Policies

Welcome

Thanks so much for your interest in my art. You will find most information on shipping and returns on this page.

Payment

-A 6% sales tax will be applied to South Carolina residents ONLY during checkout.
-Payment methods accepted: PayPal preferred, you DO NOT need to have a PayPal account to make a payment through them and can check out as a guest. Please include your pone # during checkout JUST IN CASE you need to be reached in very rare circumstances.

Shipping

Packaging:
All paintings are packaged extremely carefully, fully protected and in custom boxes, consideration given to different types of canvas and sizes and appropriate adjustments in packaging made during the packaging process. I personally oversee the entire process - after all, It would not benefit me in any way if a customer received their purchase damaged and this is kept in mind with every single order being shipped out. But of course there will always be the rare odd circumstance where a package is damaged by the carrier, please see refund policy below should this happen.
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Rates:
-Most rates are displayed at the bottom of each listing. If your country is not displayed, please contact me for a quote and I can manually add your country at that time.
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Schedule:
-I ship all art within 3 business days of purchase. If you need the art faster, please let me know in the note section at checkout and I will ship on the following business day. If you need an expedited service, please email me for a quote PRIOR to purchasing.
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Carrier and Transit Time:
-USA: via UPS Ground, 1-6 business days transit time depending on your proximity to PA. If purchasing more then 1 item, shipping for each additional SAME SIZE artwork is FREE. Please email me with the items you are interested in for a combined quote prior to purchase if you are unsure.

-CANADA: the UK, and some EU countries do not currently have size major limits imposed by USPS and I can therefore ship up to a 24x48" painting via USPS Priority Mail (Transit time 6-10 business days, barring unforeseen delays at your local customs).

-AUSTRALIA: Shipping is via a shipping forwarder and is delivered to you via DHL/FedEx. This is currently the only way to ship at a reasonable rate for any size over 24x24", any other method would cost over $400, the approximate rate through the forwarder is $145. (Transit time 7-12 business days, barring unforeseen delayes at your local customs).

-Many countries do have size limits and the only possible way to ship a larger piece is with my forwarder using FedEx and DHL. Please e-mail me with your country and postal code for shipping info on a particular artwork

What CAN be shipped to most countries with USPS that do have the size limits:
- ANY artwork UP TO 24"x24"
- Artwork OVER 24"x24" such as (36x24 or 48x24) can ONLY be shipped via my forwarder who uses FedEx and/or DHL - 7-12 business days transit time
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Customs, Duties, Brokerage Fess
- International buyers are responsible for any possible customs/duties/taxes/broker fees, once the item arrives in country. Always include your phone # when checking out with PayPal as phone #'s are required for shipping labels and customs forms IN CASE your local carrier needs to reach you upon arrival.

Refunds and Exchanges

Loss in shipping: All Artwork is insured. In the case of loss, the customer gets a refund and an insurance claim is filed on my end.
All original paintings are packaged carefully, fully protected and in custom made boxes, and though I rarely get any damage, anything is of course possible. In case of damage during shipping, please contact me as soon as you receive the shipment.

Returns: All artwork is described and photographed as accurately as possible, although variations in individual PC monitor hues make it impossible for every artwork to look EXACTLY the same on every PC. Returns are accepted if an artwork arrives damaged or in the case of accidental typos in descriptions. I try to work with every customer to resolve any issues, but when no solutions may be available, my return policy is unconditional. Returns must be sent out with tracking/delivery confirmation within 1 week of receipt. A refund or credit will be issued upon receipt of the returned item(s).

Exchanges: You can exchange for any reason an artwork you received for a similar sized/valued artwork that is available in my shop, just e-mail me upon receiving.

**** I AM NOT RESPONSIBLE FOR THE CUSTOMER NOT READING THE TITLE/DESCRIPTION - ALL LISTINGS ARE CLEARLY MARKED AS EITHER "ORIGINAL" or "PRINT". PRINTS WILL ALWAYS ARRIVE TO YOU UN-STRETCHED/UNFRAMED. PLEASE BE AWARE OF WHAT YOU ARE PURCHASING BY READING THE CLEARLY MARKED BASICS.

Last Updated March 9, 2012