ArtBySeezal

Elegant cards for special occasions. Handmade in the UK

Etruria, United Kingdom · 10100 Sales

ArtBySeezal

Elegant cards for special occasions. Handmade in the UK

Etruria, United Kingdom 10100 Sales On Etsy since 2013

5 out of 5 stars
(1277)

Shop owner

Seezal

Contact

ArtBySeezal is taking a short break

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Note from shop owner The shop will be closed for a day or so while I catch up with orders.
If you are a regular customer, or bought from me before please feel free to send me a message via Etsy conversations.
( if you cannot get to message via Etsy, please email:
Seezalart [!at] gmail.com)
In this instance, could I ask that only previous / regular customers send messages please.

Apologies for the inconvenience - I'll be back very soon!

Note from shop owner

Last updated on Aug 13, 2018

The shop will be closed for a day or so while I catch up with orders.
If you are a regular customer, or bought from me before please feel free to send me a message via Etsy conversations.
( if you cannot get to message via Etsy, please email:
Seezalart [!at] gmail.com)
In this instance, could I ask that only previous / regular customers send messages please.

Apologies for the inconvenience - I'll be back very soon!

Seezal

Contact shop owner

Seezal

Shop policies

Last updated on March 8, 2018
I try to get cards out as quickly as possible, but please be aware that processing time can be up to 5 days before dispatch depending on demand and if personalisation is required.

If you are in a hurry for your card please drop me a message with the date you need it for and I'll do my best to get it out to you in time.

Please note, the "gift message" written at checkout will not be printed inside your card unless the PERSONALISED or CUSTOM option is selected as there is an additional charge to print personal messages inside the cards.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I am unable to issue refunds for custom made orders.
It is the customer's responsibility to order in good time and check the wording that you provide is correct.
Any details for personalised wording are copied and pasted onto the design. I only change the style and size of the lettering to fit in with the card, so it is important the details provided are correct.

On very rare occasions items can go missing in the post. Unfortunately delivery is out of my control once dispatched. A claim can be made via Royal Mail for compensation 2 weeks after posting for UK, 30 days for overseas.
Payment
PLEASE ENSURE YOUR ADDRESS IS CORRECT. The address on your Etsy order is the address that the item will be posted to. If there is an amendment to your address please send a message via the Etsy conversation and not the email address. I cannot be responsible for non-delivery if the address is wrong. If a card needs re-directing after a failed delivery the postage will be charged at the same rate.
If a purchase is cancelled after payment has been made the refund is subject to a deduction to cover non-refundable commission charged by Paypal to myself for accepting the payments.
Shipping
PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS DURING CHECKOUT.
Cards will be dispatched to the shipping address shown on your Etsy order confirmation e-mail, and I cannot be held responsible for packages shipped to the wrong address. If the address is wrong, please inform me straight away via the Etsy conversation for any amendments.

Orders are shipped from the UK within 4 business days of being placed. Business days do not include weekends. If you require a quicker turn around, please select the URGENT option at checkout and I will ensure your card gets priority and dispatched first class the same day or next day depending on the time the order is placed. However by placing an urgent order I can only guarantee an expedited dispatch, I cannot guarantee delivery time.**

Orders are dispatched via Royal Mail. Delivery time in the UK for Royal Mail is approximately 1-3 business days from the date of shipment. Business days do not include weekends. However, please note that Royal Mail does not guarantee a specific delivery date, and in some cases delivery may take longer than 1-3 business days, especially during the busy bank holidays. Please note that I cannot ever guarantee delivery by a certain date, as Royal Mail does not guarantee transit time nor a specific delivery date, nor do I have any control over Royal Mail delivery times.

**If you are in the UK and require a guaranteed next day delivery, there will be an additional charge of £7. Please send a message prior to ordering to arrange this.


INTERNATIONAL ORDERS are shipped via Royal Mail, and usually arrive within 3-5 days for Europe and 5-7 days for the rest of the world. However, this is a guide and Royal Mail do not guarantee transit times for international shipments. Any customs fees are the responsibility of the buyer.

If you suspect your item has gone astray, you can request compensation through Royal Mail 30 days after postage.
Additional policies and FAQs
Please would you include the date you need the card to be delivered by on your order. This will help me get it to you in good time.