ArtMind

Please read the descriptions carefully as I do not accept returns unless there was a mistake on my part. Exchanges can be made within 7 days of receiving your order. Shipping is non-refundable and buyers are responsible for all shipping costs.
All items are carefully packaged to prevent breakage. However, if an item reaches you in a damaged condition, I will gladly exchange it for a replacement for a similar item of equal value. I do require photographs of the damaged item. The buyer is responsible for re-shipping a new item.

I accept PayPal as form of payment.

If you need help on how to buy an item on Etsy, please visit this helpful link: http://www.etsy.com/help_guide_checkout.php

FOR THOSE WHO DON'T HAVE A PAYPAL ACCOUNT
Just click the Paypal button when you go through the checkout and look for the link to pay with your credit card! On the lower left there is a small link that says 'pay by credit card'.
If you want a little how-to on how this works, please go here:
http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/

FOR EUROPEAN BUYERS:
You can also pay by bank transfer! Convo me and I'll give you my BIC & IBAN code.

I ship twice weekly. Shipping days are tuesday and friday.
In case you need something urgently, please let me know after your purchase and I’ll get your order out within 24 hours.
If you go to ‘your Etsy’ on the top of the page and click ‘purchases’ on the left side of the page, the status of your purchase will tell you if the item has been shipped or not.

DELIVERY ADDRESS:
Because of their seller protection policy, I am now only shipping to the address listed on your PayPal account.
Please be sure that the provided address is correct or contact me if there is an error. Items returned to me due to an incorrect address will require repayment of the shipping costs in order to have them re-sent.
I do not include any receipts or invoices.
Shipping price includes shipping and handling.
I am not responsible for customs or taxes some countries may have.

FEEDBACK
I read all my feedback and would love some from you when you receive the item. This will assure me of receipt and your happiness. Many thanks.
I always worry about my items when they are in the post so it would be nice to know if the package has reached you.

GIFTS
If you're buying a gift for someone please keep in mind I am glad to gift wrap at no additional cost. Just let me know in the 'message to seller' when you check out.
I can also ship direct to your gift recipient & add a little note so please write the message you want to be included in the 'message to seller' when you check out.

CUSTOM ORDERS
I love doing custom orders!
Please contact me with your requests. Special orders are priced accordingly and cannot be returned or exchanged.
I can do all mini ceramic mini-feelings in a big size (except for the feeling ‘safe’). If you would like to get a quote on that, please don’t hesitate to contact me.

WHOLESALE
I love to have the time to create.
I make things with my hands in order to maintain a happy heart in a crazy world.
Etsy gives me the opportunity to let out creative things in my mind.
I need time to make new creatures once in a while and if I would be doing wholesale, I wouldn’t have time for that ‘cause I only have two hands…
However, the wholesale questions I have had in the past have made me * glow *
It can never harm to ask, as long as you’re prepared to take ‘no’ for an answer - I’m always open to discuss it and you might even persuade me… ;) Now that’s a challenge…

Our home and studio are smoke free environments.
We do have a little cat who loves to watch me work. She’s a crafty cat! :)