ArtStitch

Handmade journals, sketchbooks, diaries and home decor

251 Sales

ArtStitch

Handmade journals, sketchbooks, diaries and home decor

251 Sales On Etsy since 2010

0 out of 5 stars
(75)

Shop owner

Jelena

Contact

ArtStitch is taking a short break

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Note from shop owner Hello! Sorry, we're moving and shop is on a vacation until October 31, 2016.

If you need to contact me, you can still send a convo, I will check my inbox as often as possible.

Note from shop owner

Last updated on Oct 10, 2016

Hello! Sorry, we're moving and shop is on a vacation until October 31, 2016.

If you need to contact me, you can still send a convo, I will check my inbox as often as possible.

Jelena

Contact shop owner

Jelena

Shop policies

Last updated on June 15, 2014
Hello there!

We are two artists, who love to create handmade items, charged with positive emotions and happiness. We working together, me with my stepfather, who creates all these beautiful journals and notebooks, and I love to crochet home decor and other little beauties.

All handmade items are made by us with love and care. We do our best to make each purchase a pleasant experience for you!

By purchasing items from ArtStitch, you agree to be bound by and accept the purchase terms and conditions.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
We prefer payment via PayPal or payment with a Credit Card.

You do not need a Paypal account to pay by credit card! Here is detailed and easy to follow instructions on how to pay with a credit card without a PayPal account: http://www.etsy.com/help/article/361

If you missed the link "don't have a PayPal account" you can still make payment securely with your credit card via PayPal. Just convo me and I'll send you a PayPal invoice to your email. Once you open the email, you will be guided through.

EU citizens can pay via Bank Transfer. When buying choose payment method "Other" and please give me a note in the Message to Seller box and I will get back to you with my IBAN and BIC requisites.

Usually I expect payments within two days. If you need more time, just let me know.
Shipping
We ship within 1-3 business days after payment is received. All international orders we ship using registered priority airmail. It usually takes ca 7-14 working days for packages to reach their destination in Europe, and 14-20 working days or bit more to arrive over-seas.
Please understand that we are not responsible for the postal service or security and customs office working quickly and to speed up the shipment.
If your item has not arrived after 30 working days, please contact us.

-- Customs Fees & Duties --
Please be aware that we are not responsible for any customs fees or other such duties that could be charged on your parcel by your country’s officials. If you have any queries about this, it would be best that you contact the customs organisation in your country.

-- Packaging --
Items are packed well to protect them during transit.
Refunds and Exchanges
Your satisfaction is important to us. All items are made with a great attention to details. We take great care as well as photographing and describing each piece accurately. But as a huge online buyer ourself, we understand that sometimes thing just isn't same as on the picture. Upon receipt of your purchase, if you are dissatisfied in any way, please contact us via Etsy convo or email via info [!at] artstitch.eu. We strive for excellent customer service and will accept the return of your new and unused purchase within 14 days after you receive it for a full refund. The shipping cost is your responsibility.
All items must be returned in the same condition as they were received by you.
If an item is damaged in transit back to us, we may be unable to refund the full or total cost, so please ensure items are well packaged and insured and/or tracked. We are not responsible for lost or damaged packaging.
Additional policies and FAQs
-- The word about images --
Please understand that all images are very accurately depict, but color display is variable from one computer's monitor to another.

-- Privacy --
We will not share your name, address or email with anyone.

-- Custom orders --
We are more than happy to take custom orders when requested. If you are interested in placing a custom order, please feel free to convo us.

All of items come from smoke-free enviroment.
NB! We do our best to keep our workroom free from our two lovely cats. But if you are supersensitive, better don't buy please.