ArtWallah's Shop Policies
Welcome to my shop! I've been collecting jewelry and findings for YEARS! Etsy has now provided me with an incredible audience . . . YOU!
--The Art Wallah
Please make payment immediately after your purchase. For the time being, I accept PayPal only. All purchases are shipped within 3-4 business days. If PayPal uses an e-check, I wait 10 business days for checks to clear.
SHIPPING WITHIN THE UNITED STATES: I DO NOT include insurance; however I highly recommend it. If you would like your parcel insured, please contact me so I can send an adjusted invoice reflecting the insurance. All of my US parcels are shipped USPS First Class or Priority Mail Flat Rate, whichever is cheapter, and usually with a delivery confirmation. I usually ship within 2-3 days of receiving payment (see above).
All items are shipped via USPS international first class, but tracking is not available. Generally it takes 2-3 weeks (only an approximation). It will be your responsibility to pay any import/duty/customs fees.If your item is seized at customs or immigration, I will have no ability to resolve that issue, nor will I provide a refund for lost or undelivered mail. If you wish to have your purchase sent by registered mail, please convo me. I will charge you the exact USPS price for registered mail.
If you would like to upgrade to priority or express shipping, please feel free to send me a convo regarding additional charges and timeframes. I wil only charge exactly what the USPS charges for such upgrades.
I ship First Class to International destinations. If you would like Priority shipping which includes insurance (up to $650) and a tracking number, please contact me. There is an additional charge required for these upgrade choices. Please make sure you are aware of your international customs tax policies and customs fees before choosing a method.
Refunds and Exchanges
Returns are accepted within 5 days of receiving your purchase. The item must be returned in new and unused condition. Please contact me to request a refund. Refunds will be issued less shipping charges. Special orders are NOT refundable . . . but we will "redesign/fix/restyle" items to your specifications.
Additional Policies and FAQs
PLEASE NOTE: Copyright ArtWallah 2009 All images and designs are the intellectual property of ArtWallah. All rights reserved.
Wholesale orders are welcomed, but I wholesale only to licensed, retail businesses. If you are interested, please convo me to learn more about my wholesale policies.
Last Updated February 4, 2011