Wig Clips, Nail Art, Bead Cord, Supplies
ArtWildflowers' Shop Policies
Welcome to ArtWildflowers where I sell craft supplies that I use myself & have grown to love. - Because I use the items I sell, I can usually help you with your selections or with any questions you may have, so please feel free to contact me & I will get back to you within a day or less.
I take Credit Cards, Debit Cards, PayPal & e-Check
Your payment will go through PayPal (because I use their shipping service) but you do not need to be a PayPal member to have your payment processed by them - You can pay as a "guest".
Here is a quick & easy tutorial --->
Super-fast shipping is very important to me, so I do my best to ship all items within 24-48 hours of your payment. - Please make sure your shipping address is up to date.
Refunds and Exchanges
I'm happy to return or exchange any item for any reason, but I appreciate hearing of your need for a return or exchange within 2 or 3 days of you receiving your order. - Customer pays for return shipping & your refund amount will be the amount you paid minus my shipping costs.
Additional Policies and FAQs
INTERNATIONAL SHIPPING POLICY
International orders are tracked only until they leave the USA using the order's international customs number. - It is very rare for an international package to become lost or damaged (& so far this has never happened) but if this does happen it is beyond my control. Therefore all international orders are shipped at the buyers risk & I cannot replace or re-send packages that have been lost or damaged in the mail. -- You can track your package's location only until the point it leaves the United States using its customs number, which I will provide to you upon shipping your package.
International Packages are sent via USPS First Class Mail International Parcel & your package may be in transit anywhere from 1 - 6 weeks Orders to Europe & Canada usually only take 2 weeks (but rarely they can take up to 8 weeks if they get stuck in your country's customs). -- If you would prefer a faster or different shipping method with more tracking features please contact me before you make your purchase & I will be happy to upgrade your shipping. - Additional charges may apply for alternative shipping arrangements.
I am not responsible for any customs fees, taxes or additional fees that you may incur as a result of importing goods.
If delivery issues arise, please contact me via Etsy Conversation and I will work with you until the issue is resolved.
SMALL ORDERS FOR CORDING (& 10 small clips)
All international orders for Bead Cord & Blythe Doll Cord (& 10 small clips) that ship for only $3.50 postage will be shipped inside an envelope or greeting card & go "letter-rate" (not shipped in a package) these orders avoid customs & customs fees, so they usually arrive quickly (within 2 weeks to most destinations).
One additional note - I have had problems with international packages going to the countries of Chili & India taking 6 weeks or longer to arrive, but all my other international packages to Europe & Canada have arrived within 3 weeks or less.
Last Updated December 14, 2014