ArtfulWoman2014's Shop Policies
Thank you for choosing The Artful Woman! We strive to provide the best customer service available. Our mission is to create beautiful items to wear and enjoy, all by hand, crafted with you in mind. If you don't see "your" item listed, please contact us for further assistance, and we will be glad to custom create your order!
We accept money orders, Paypal, and all major credit cards. Payment must be received before item is shipped. Once payment is received, item will usually ship within one to three business days, unless otherwise indicated. Please visit our website at www.shopartfulwoman.com for more payment options.
Paid orders usually ship within one to three business days. Shipping is standard postal service, unless otherwise indicated. Shipping costs vary, usually starting at $5.00 per individual package shipped and can vary depending on package weight, size, etc. Packages are always sent insured with confirmation request unless otherwise indicated.
Refunds and Exchanges
We aim to please and hope you will enjoy your purchase. However, in the event that you should find it necessary to return a purchase, a few guidelines must apply: There are generally no refunds for custom orders or soaps that have been removed from their original packaging. Other items come with a 30 day refund period from date of purchase and refund applies to original purchase amount, customer pays shipping costs for returns, and original shipping costs are not refunded on a standard return. Items returned for a refund MUST be in original condition, undamaged and in resalable condition. Exceptions include manufacture error, shipping damage, or other occurrences determined to be beyond customer liability. Exchanges are similar: Customer pays for additional shipping/processing, returns original item, and exchange item will be shipped upon receipt of original item and any additional shipping funds and difference in price of item, if any, is resolved. We are in the business of delighting our customers, so we will work with you to our best ability to achieve the highest customer satisfaction!
Additional Policies and FAQs
We guarantee that our products will satisfy our customers and will work with you to ensure your utmost delight in our products. We are always open to suggestions and comments and will do our best to respond to any of your questions. Custom orders are always welcome, just contact us using the Seller Information listed below. We do not generally participate in selling wholesale or on consignment, but are open to negotiation should an agreeable opportunity arise.
The Artful Woman.
3300 M. St. #2
Merced Ca 95348
vstretch [!at] sbcglobal.net
Last Updated October 10, 2014