ArtisEverything's Shop Policies
Payment can be done via paypal.
My paypal account is-
iris2748 [!at] gmail.com
Shipping will be done after payment only.
All the items are shipped from israel.
Delivery time is about 14-21 days.It's all up to your postal service.
After shipping you will receive an email with your tracking number.
I do all I can to track and notify you about your order status
FOR U.S CUSTOMERS ONLY-YOU CAN TRACK YOUR ORDER AT THE USPS WEBSITE.HERE-
Start tracking 10 days at least,from shipping.If you still get a notice saying - "no information about this item" -your item either did not arrive yet,or is not updated by the postal service.please be patient. Convo me,and I will track your item myself,and let you know when it arrives.
Applies for the shipping rates stated in the listings.
For EMS shipping - takes 3-7 days to arrive - the total shipping fee is between 18$-25$ - depends to where shipped.
For EMS - convo me.
Thanks and enjoy your purchase !
For any more information convo me,or send an email to -
Iris2748 [!at] gmail.com.
I will be happy to answer any of your questions.
Refunds and Exchanges
RETURN BECAUSE OF DISSATISFACTION-
If for any reason you don't like the item you have ordered you can return it,within 7 days.Please make sure to pack it as you received it.It's very important - so I get the item in good condition back.You will get a full refund of your order,via paypal,minus the shipping fee.I would be happy if you can convo me first,and let me know why you want to return it.
CUSTOM MADE ORDERS CAN NOT BE RETURNED ON ANY TERMS.REFUND WILL NOT BE DONE.
RETURN BECAUSE OF DAMAGE -
I make my products with a lot of love and care and make great efforts that you will receive a well designed,well packaged product in perfect condition.However,if you got a damaged product you may return it. Please take a picture of the damaged product and send me to this mail - iris2748 [!at] gmail.com.Then pack the item as packed when sent to you, and send to the return address.I apologize in advance for the trouble.A full refund will be made to your paypal account.not including the shipping fee.
Thank you !
Additional Policies and FAQs
I am more than happy to make custom orders.
All my products are customable,can be printed with any design or logo.
Please convo me,or send me an email with all the information.
My email is -
iris2748 [!at] gmail.com.
If a special design is wanted on any of the items please send the logo or design in the highest quality available. 300 DPI. in 1000X1000 pix. A JPG or PNG file is good.
I will send you a sketch of your design for approval.
please allow 5-7 days between approval and shipping.
For wholesale prices please convo me,or send me an email to -
iris2748 [!at] gmail.com.
I give up to 1 year guarantee to the following items -
Wal clock-round and square - clock machanism and hands - if the wall clock does not work,try first to change the battery.if this does not solve the problem,let me know.I will mail you a sketch,that will help you deal with the hands.if this also will not solve the problem,I will ship you a new mecjanism - free of charge.No shipping fee charged.
business card holder - perspex part - if for any reason the perspex part has broke,don't throw away the holder.let me know.I will ship you free of charge a new perspex part.only shipping fee will be charged - 4$.
Last Updated December 10, 2014