ArtisansofOld
Marlborough, Massachusetts ·
ArtisansofOld
Gothic, Pagan and Celtic Gemstone JewelryMarlborough, Massachusetts 1661 Sales On Etsy since 2012
Announcement
NOTICE: LEATHER is LEAVING! >My husband has branched out into his own Etsy store @ www.artisansofoldleather.com . Eventually all of his leather items will be there (except for a few). Please check him out. :)
~ Artisans of Old opened its doors in 2014. It is run by a husband and wife team that creates made to order, handmade jewelry and leather crafted with a mythical, Victorian, pagan and renaissance feel. Looking for a headpiece for Burning Man Festival or your pagan ritual? We may have what you are looking for.
We are also open to requests and modifications of current merchandise. Thank you for stopping by.
Announcement
NOTICE: LEATHER is LEAVING! >My husband has branched out into his own Etsy store @ www.artisansofoldleather.com . Eventually all of his leather items will be there (except for a few). Please check him out. :)
~ Artisans of Old opened its doors in 2014. It is run by a husband and wife team that creates made to order, handmade jewelry and leather crafted with a mythical, Victorian, pagan and renaissance feel. Looking for a headpiece for Burning Man Festival or your pagan ritual? We may have what you are looking for.
We are also open to requests and modifications of current merchandise. Thank you for stopping by.
Reviews
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Jennifer W on Jul 5, 2018
5 out of 5 starsso beautiful! and it arrived in a timely manner. thank you!
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Luna Mares on Jun 28, 2018
1 out of 5 starsI asked them directly if they can make it as a custom choker, and after they shipped it they showed me pictures that its just they made the chain shorter. There was a misunderstanding when they asked me the length me thinking its how big the choker is not saying its the chain length not only that they told me they cannot make the custom choker because they come in trays so they cannot make it how i wanted they told me this after i paid and its already shipped . I explained showing pictures too but i dont speak english well so it was just a frustrating experience this time . I would return it. But i waited approximately 2 weeks for it and to wait for my refund after they receive their package i ended up just buying a separate choker from someone else and put fix pendant on it.
Chris and David responded on Jun 28, 2018
I'm so sorry for the misunderstanding. We discussed this at length and you agreed to my pictures. Since you were not happy, I asked for you to refuse the package or ship it back so I could give you a full refund, but you decided to keep it and pulled it apart to add it on to something else you bought elsewhere. The pendant necklace was shipped out exactly 1 week after purchase. Now I am given poor feedback. Please understand that I cannot give refund before I have the item back in perfect condition. This is such a disappointment, as we have had a good relationship.
About
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Amethyst or Emerald and Black Gothic Victorian Choker
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Gothic Circlets with Crystals and Gemstones
Gothic, Pagan and Celtic Jewelry and Leather
Welcome to Artisans of Old. ~ Here you will find handmade jewelry and leather items; circlets, triple goddess necklaces, Leather Headpieces for Men, gothic looks, gemstone necklaces and earrings. Our items are crafted with a mythical, Victorian, pagan, gothic or renaissance feel. We are open to requests and modifications of current merchandise, please feel free to message me. Thank you for stopping by.
Shop members
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David
Owner, Designer, Maker
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Chris
Owner, Designer, Photographer
Shop policies
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
- Custom or personalized orders
- Items on sale
Please be sure to enter your correct address on Etsy. We are not responsible for lost packages due to faulty or wrong addresses. It is buyer's responsibility to have the correct address with Etsy, and to have a safe place for postal worker to deliver your item(s). If the item is not returned to us, it is your responsibility to pay for a new item.
Refunds for lost packages when seller files with insurance company and/or buyer reports stolen package to their local police department. At this time, we will work together to get paperwork done so refund can be given.
REFUNDS (no exchanges):
Buyers are responsible for original and return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Refunds given for cost of item only.. no refunds for shipping costs.
** ALL RETURNS MUST INCLUDE TRACKING AT CUSTOMERS' EXPENSE. In USA, tracking comes with First Class shipping.
***Approved returns are subject to a 20% fee if not returned in it's new original condition, and will not include the original shipping costs.
PLEASE PURCHASE WISELY. THANK YOU.
Payment
FOR INTERNATIONAL ORDERS:
Customs charges, vat taxes, and other charges are not included in the item price or shipping cost, even though the Etsy "vat and taxes" message below cost of item is confusing. These charges are the international buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. For your convenience, use https://www.dutycalculator.com/ to see duty costs of most items. (cost may apply)
Shipping
2 -6 DAYS ( There are occasional shipping delays beyond our control.)
INTERNATIONAL SHIPPING TIME (does not include time it takes to create your item(s):
4 - 8 WEEKS ( There are occasional shipping delays beyond our control.)
PROCESSING TAKES AN AVERAGE OF 1 - 2 WEEKS BEFORE SHIPMENT.
Most all of our items are made just for you when you purchase them. There are usually no "RUSH" orders, so please pan accordingly. Please ask us, though, as we may be able to get your item(s) to you in time. Thank you.
INTERNATIONAL BUYERS: THERE IS NO TRACKING BEYOND USA BORDERS FOR USPS FIRST CLASS INTERNATIONAL. Please be aware that sometimes a country might charge an additional fee for you to pick up your package. Any custom's fee or other fees charged by your country is the responsibility of the buyer.
HOW WE SHIP:
We reserve the right to ship any INTERNATIONAL shipment through USPS PRIORITY
if the item(s) you have purchased are over 8oz. It is customers' right to cancel such order(s) if they wish.
Otherwise, items ship First Class or Priority... customers' choice.
All shipping overages are refunded, minus small handling fee.
Additional policies and FAQs
As with all businesses our reputation is built on great customer experience.
Please take the time to provide feedback on our shop and your experience with us.
Your satisfaction is very important to us and we wish to work with you to resolve any issues, if you are not able to provide us with a 5-star rating for whatever reason, please contact us PRIOR to leaving neutral or negative review so that we may have the opportunity to remedy the situation.
CARE INSTRUCTIONS
When not wearing your item(s) please store in plastic baggie it came in.
Do not wear our pieces in the bath or shower, during sports activities or sleep with them because they can snag on clothing. Take off your jewelry when suing harsh chemicals, applying beauty products, perfumes, ect., as they tarnish your jewelry. It's best to carefully put on your jewelry AFTER using these products. Our items will last for years to come if treated with care.
NO REFUNDS for tarnished jewelry, as there are many ways to clean them. We suggest cleaning cloths.
Privacy
When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact Etsy.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay using Etsy Payments, your personal data is protected by Etsy's Privacy Policy.
There is a link to Etsy's Privacy Policy at the foot of the page.