1oakhair

100% Remy Cuture Human Hair Extensions

Cedar Rapids, Iowa · 661 Sales

1oakhair

100% Remy Cuture Human Hair Extensions

Cedar Rapids, Iowa 661 Sales On Etsy since 2012

5 out of 5 stars
(166)

Shop owner

Sascha H.

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Sascha H.

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Sascha H.

Reviews

Average item review
5 out of 5 stars
(166)
Douglas Hunt

Douglas Hunt on Oct 16, 2016

5 out of 5 stars

SHIPPED AHEAD OF SCHEDULE!! Sascha told me she likes to "under promise & over deliver". She really did an outstanding job processing my order. the product itself is so soft, silky, shiny and not damaged at all. I got another FREEBIE (a compact mirror). She also has her own website I found on google its www.1oakhair.com. And gave me a coupon code for 10% off for liking her facebook and ordering from Etsy. This was my first experience with Etsy and I was extremely happy! My wife will be a forever customer!!

Douglas Hunt

Douglas Hunt on Oct 16, 2016

5 out of 5 stars

These are so nicely blended and have that opalized look my wife was raving about!! The product was exactly as described and I got a FREEBIE of hair conditioning mask! My wife is getting these for our anniversary. I will be coming back to #1oakhair for more of my wife's hair pieces. I recommend buying hair from Sascha she is such a wonderful customer service rep/ owner. HIGHLY RECOMMENDED!!! A+++++++

Douglas Hunt

Douglas Hunt on Oct 16, 2016

5 out of 5 stars

The FAQ Section gave me a wealth of information, although I didnt need to purchase this to get the information, I dont mind the 20 cents. The seller was quick to respond to me emails and questions and Sascha was very professional. I will be purchasing all my wifes hair from Sascha from now on. I learned so much. I had no idea what Remy Hair was, now I do and it is the best hair to purchase. I totally recommend 1oakhair.com

Shelly Elliott

Shelly Elliott on Oct 12, 2016

5 out of 5 stars

Love my magical new hair clips! I was hesitant to follow my heart and buy these because some people seemed very disappointed. But then I remembered some people just can't be pleased, no matter what you do. These are gorgeous! I love them! I will be back for more! When in doubt trust yourself and follow your heart! It always leads to your bliss! Thank you!! Delightful! Something wonderful to behold!

Misty Adams

Misty Adams on May 25, 2016

2 out of 5 stars

The item itself was fine. Wrong base color of hair, but otherwise nice. The big problem was with the communication and shipping. The shipping date was about 2 weeks out when I ordered them, when I contacted the shop, after the date they were supposed to have arrived to inquire about a shipping date I got no response. I messaged several more times over the next week of so with no response. I finally filed a complaint with etsy for the item not received. Finally she responded saying they were shipped, but did not provide a tracking #, after again more than a week, I followed up with the resolution program who basically had to threaten to shut down her account, she never did respond to the message, but I got the extensions about 3 days later, postmarked on the day etsy got further involved, without which I would have never got them

View all 166 reviews

About

Couture Artistic Strands....Where your hair is a work or ART!

I've been selling on Etsy for over 3 years, and have found my calling. Im a hair stylist and have branched out into coloring extensions-I got so many requests daily for colored extensions that were HIGH quality and not processed over and over.

The process I use is a very complex approach to caring, coloring and treatment. Throughout my coloring process, the focus is to maintain the natural health of the hair to avoid any damage from the coloring and to prevent as much damage as possible when the customer styles the extensions with heated tools.

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Shop members

  • Sascha

    Owner

    My name is Sascha. I love to create things with my hands and I love being creative. I have always been memorized with colorful items. I love making your visions of color come to life.

Shop policies

Last updated on September 23, 2016
WELCOME to Artistic Strands! We love colorful things here at Artistic Strands, if you don't see a color combination that you want convo me and I can do a custom order for you.

Please, before purchase, read my policies sections, and make sure you read all the shipping and returns policies.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
PAYMENTS:Paypal, Western Union, Cash.

NO CANCELLATIONS!
Shipping
There are NO EXCEPTIONS to my Shipping Policies, these policies come straight from PAYPAL.

I ship to PayPal Address' only! and with SIGNATURE CONFIRMATION ON ORDERS OVER $240. Sorry, but there are no exceptions to this policy.

International Orders (Except Canada) shipping cost have gone up significantly (triple) because Paypal's rules are that we now have to provide track-able shipping numbers. This cost $45 to ship that way (priority mail). For Canada is cost $12 only.

Creating your hair can take up to 10-12 business days-then I will ship. Thanks for your patience.
Refunds and Exchanges
RETURN POLICY: PLEASE READ:

Due to the irreversible nature of the ombre coloring process, I cannot offer any returns or exchanges. However, we can minimize the possibility of a mismatch in a couple ways: you send me as many pictures of your hair in natural lighting that properly display the true color of your hair, and the use of my color chart on the FAQ page, to describe your hair color and/or ombre colors. This will give me all the info I need to match the ombre within a Shade.

The nice thing about my ombre product is that even if they're not matched perfectly (say, a half shade or shade off), the extensions will blend with your hair and the difference will be virtually unnoticeable.

PLEASE BE SPECIFIC WHEN ORDERING YOUR EXTENSIONS, I always will send you an email asking what colors you would like, if you havent already told me. And if you want a large portion dyed or just the tippy tip tip dyed, let me know that too.

If your not happy for any reason, please contact me via ETSY.

I am not responsible for lost packages-once it says delivered on the USPS website it is not my responsibility. Please purchase Insurance if you are worried about lost packages.

Please be aware that when you purchase my products that you agreeing that you read and understand my policies.

All that being said...If there is a problem with your order, ie, the wrong length or color contact me with-in 48 hours of receiving your package and an exchange MAY be worked out-but ONLY if you contact me within 48 HOURS-after 48hours I will not honor any exchanges.
Additional policies and FAQs
I ship to PayPal Address' only! and with SIGNATURE CONFIRMATION ON ORDERS OVER $240.

Please update your paypal if your address is not correct. Thanks a bunch for looking at my shop!


https://1oakhair.myshopify.com --Check out my own website!