ClockWoodStudio

unique wooden clocks, boxes, chests and more :)

Szczawno-Zdrój, Poland
2,092 Sales | 5 out of 5 stars

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2092 Sales
 

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ArtmaStudio

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ArtmaStudio

Reviews

Average item review
5 out of 5 stars
(378)
See reviews that mention:
Quality 44 Shipping 58 Customer service 43

About ClockWoodStudio

Sales 2,092
On Etsy since 2010

Clock Wood Studio - Handmade 4home

The history of the ARTMA STUDIO began in 2000

For a long time, we designed shapes and patterns of decors
for the trade and for producers in the ceramic and glass industry.

Hand painted furniture and interior design accessories are a new idea, which we started in 2007.

All items designed by us, regardless of the size and purpose, are made by hand from natural and ecological materials - solid wood, plywood and cardboard.

In the preparation process, each part has been individually adjusted, worked,
attached and finally finished with hand painted designs – in order to make the final product unique as well as a solid, long lasting piece of work.

We deeply believe that in the time of mass junk and of one-time use products we are on the right path.

Shop members

  • Marcin

    Owner, Maker, Designer

  • Katarzyna

    Photographer, Customer Service, Designer

Shop policies

Last updated on August 18, 2018
Welcome in our handmade store :-)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Buyers had the right to return products within 14 days for any reason.
This rule does NOT apply to custom-order products and, unless you specify that buyers can return those items. RETURNS ITEMS ALWAYS PAYS THE BUYERS! NO EXCEPTION! Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If buyers aren't from EU please contact before order !!! because rule does NOT apply.
In cases where packages are returned to me because unclaimed, additional shipping costs will need to be paid for by the buyer to re-ship the item.
Payment
Payment methods accepts:
credit cards, debit cards, PayPal and Etsy gift cards.
Shipping
Shipping is everywhere in the world. If your country is not included in the shipping costs, it is included in the "Everywhere else" section.
If this section does not exist, contact us.
CONTACT ME with connected shipping rates: calculate based on weight and box measurements.
All packages described are sent as the FIRST REGISTERED POSTAGE or PACKAGE WITH PRIORITY REGISTRATION (DEPENDING ON THE WEIGHT AND SIZE).

Standard shipping to USA and Canada is not traceable!
Canada Post and USPS have discontinued e-monitoring. Shipments are registered and can not be tracked online. Shipments to the USA and CANADA with tracking only by Global Express!
Online tracking is possible for other countries

EXPECTED transit times according to (!) To Poczta Polska:
Europe: 5-7 business days
Eastern and Southern Europe: 5-7 business days
USA and Canada: 10-13 business days
Asia 10-16 business days
Australia: 10-13 business days
The delivery time is approximate and may vary depending on the time and uncontrolled situation (even from 14 to 90 days !!!)
-------------------------------------------------- -------------------------------------------------- ----- Most of our products are sent by registered mailing priority
We introduce the possibility of new multiple shipping fees

global express 13 EUR - 7-11 days - (only this and packages can be tracked for US and Canada / Standart registered as unlike US and CANADA!)
GLOBAL EXPRESS IS ONLY FOR SMALL PARTS AS WATCHES AND SMALL 2 PACKS ARE WELCOME. DESK ORGANIZERS
Please contact us, because not all countries are included in this mailing service !!!!

priority pack - 7-11 days - PRICE DEPEND on WEIGHT

a courier to the USA for small clocks (1 item / 35 EUR) - 2-5 days

EMS courier for small clocks (Poczta Polska) (41EUR) - 3-6 days
-------------------------------------------------- -------------------------------------------------- -
IMPORTANT INFORMATION !!!!!!!!

Information of Poczta Polska from December 29, 2015.
The Mail American company decided not to provide on its website information on the conduct of foreign shipments registered in the United States from some countries, including Poland. In this situation, our monitoring system eMonitoring automatically transmits data only from sending to shipping to Poland. Shipments with a given priority sent from Poland to the US will not be tracked by the USPS. The necessity of exchanging messages between operators on the whole cross-border course is still obligatory in the case of postal parcels, shipments and EMS shipments (Poczta Polska courier) GLOBAL Express.
 -------------------------------------------------- ---------------------
Warning!
Recently, there has been a slowdown in shipments abroad. Unfortunately, I have no idea why this is happening. I can start posting the mail after the expected delivery. I do not refund money before the final complaint procedures !!!
 --------------------------------------------------
I am not responsible for the time of postal transport and for lost or damaged items, taxes or customs fees.
Additional policies and FAQs
Please cono me if you have any question or wish a custom order :-))

Convo me for combined shipping rates: I'll calculate based on weight and box measurements.

Please contact me if service shipping does not include your country.
Privacy
This privacy policy is GDPR Compliant. I inform you of our policies regarding the collection, use, disclosure, and retention of personal information. By shopping ClockWoodStudio you agree to the collection and use of information in accordance with our policy.

1. Personal information
By shopping on Etsy, you have authorized ClockWoodStudio to receive your name, e-mail address, telephone number, type of payment and shipping address. You may also choose to provide me with additional personal information if you contact me directly.

2. How We use this information and why We need it.
We use your personal information to provide customer support and provide services related to your order and as necessary to improve our store and in compliance with Etsy's Seller Policy and Terms of Use.
Your information may also be used to settle payment disputes, shipping time or disputes within Etsy. If necessary, your information can be used in compliance with legal obligations such as a court order, legal claim, lawsuit, and tax law.

3. Information Sharing and Disclosure
Though limited, there are instances where We may share your information. See below for reasons and circumstances in which your personal information might be shared:
a) Your information may be shared with Etsy in compliance with Seller Policy and Terms of Use.
b) If you require a plagiarism report with your order, your name, store or website, and email address will be shared with a third-party provider to process this request.
c) In accordance with the law, We may retain and share your information if We required to respond to legal proceedings or government requests or report fraud or other illegal activity.
d) Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
e) Business transfers. If We sell or merge our business, We may disclose your information as part of that transaction, only to the extent permitted by law.

4. Data Retention
Your personal information is used by ClockWoodStudio for only as long as necessary to complete your order. However, under legal and regulatory obligations, your information is stored for up to 5 years.

5. Data Transfers Outside the EU
In the future, We may store your information using a third-party service. These sites may be located in other jurisdictions. In this instance, We will rely on Privacy Shield Framework. This will allow me to comply with data protection requirements as outlined by the by the U.S. Department of Commerce and European Commission. We will never use a hosting service that does not carry Privacy Shield Certification as the legal basis for the transfer.

6. Your Rights
You have rights afforded to you as a consumer. Certain territories, including the EU, afford you control of your private information and allow you to have a say in how your information is collected, used, retained, and disclosed. Below, you'll find a list of your rights:
➤The right to be informed and to receive a copy of the information We have on file.
➤The right to rectify or change your information on file.
➤The right to request your information be permanently erased or removed from our files.
➤ The right to restrict my use of your information.
➤The right to object to data portability.
➤The right to report concerns to your local data protection agency.

7. Changes to This Policy
We reserve the right to update or change our Privacy Policy at any time, provided we remain compliant with governing law. Your continued use of our store after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

8. We ClockWoodStudio are the data controller of your personal information. If you have any questions or concerns, you may contact us at clockwoodstudio [!at] gmail.com

In compliance with EU's General Data Protection Regulations, this privacy policy was put into effect on May 23th, 2018.